In /public_html/includes/open-operations/faq_application_top.php

Find the following and add the bold commenting.

Code:
// calculate faq_category path
  if (isset($_GET['fcPath'])) {
    $fcPath = $_GET['fcPath'];
  } elseif (isset($_GET['faqs_id']) && !zen_check_url_get_terms()) {
    $fcPath = zen_get_faq_path($_GET['faqs_id']);
  } else {
    if (SHOW_FAQ_CATEGORIES_ALWAYS == '1' && !zen_check_url_get_terms()) {
      //$show_welcome = 'true';
      $fcPath = (defined('FAQ_CATEGORIES_START_MAIN') ? FAQ_CATEGORIES_START_MAIN : '');
    } else {
      //$show_welcome = 'false';
      $fcPath = '';
    }
  }
~Melanie