problem with store on IP change

[Torapp]

My domain host has changed my IP address on my server and now my cart doesn't open. When someone goes to my site it redirects them to http://www.x.com/x/zc_install/index.php instead of running my shoping cart as usual (the x's were used to blank out my site for privacy purposes). Any help would be GREATLY APPRECIATED!
Thank you all for your hard work!

[fairestcape]

Firstly... WHY is the install folder still there?

It should have been deleted after your installation.

Next... I think this is one your host needs to answer as the problem (as you say) is with the host.

[Torapp]

Firstly... WHY is the install folder still there?

It should have been deleted after your installation.

funny you should say that, I thought the same thing. However, when I check my file manager, the install directory does NOT exist. For some reason it keeps sending people there when they type the root directory. In addition, the same problem also happens when i try to access my site directly at the directory in which zencart was installed. I am losing my mind, I need my site active! I am losing customers by the hour!

PLEASE HELP!

[DrByte]

Definitely something your host should be fixing.

[Torapp]

My host is saying that there is something in the zencart configuration files that needs to be updated. I am in big trouble. I need this site up and running again. I am going on 3 days downtime now.

[DrByte]

Well ... if you're going to throw the blame on Zen Cart, post your /includes/configure.php file here, without the password.

And ... why did the IP address get changed? What else can you explain about what's been changed on the server and why?

[Torapp]

I am not blaming zencart, in fact zencart and its fourm has done nothing but good for me. RESPECT TO ALL!

My host is telling me to change anything that would be in the configuration files from the old ip address to the new one. but it looks to me that everything in zencart is directory based. Maybe there is something i am overlooking????

below is my configure.php:


<?php
/**
* dist-configure.php
*
* @package initSystem
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* @version $Id: dist-configure.php 3071 2006-02-27 23:09:54Z drbyte $
* @private
*/
// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://www.torapp.com');
define('HTTPS_SERVER', 'https://www.torapp.com');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!

// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/torappinternational/');
define('DIR_WS_HTTPS_CATALOG', '/torappinternational/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '//home/httpd/vhosts/torapp.com/httpdocs/torappinternational/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', ''); // prefix for database table names
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 'XXXXXXXXXXX');
define('DB_SERVER_PASSWORD', 'XXXXXXXXX');
define('DB_DATABASE', 'torapp');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db' or optionally 'mysql' in some cases

[DrByte]

Why is going to torapp.com auto-redirecting to your torappinternational subfolder?

[Torapp]

that is where i installed zencart (torapp.com/torappinternational). I had a info page a year ago while i was working on the catalog then redirected it to the sub folder once i was ready to launch.

[DrByte]

okay ... so ... why not pare it back ... remove the redirect first
Then check to see what's happening in general apart from Zen Cart

Then try accessing the Zen Cart folder.
Then try to figure out why it's redirecting to zc_install .... it shouldn't do that unless your configure.php file content is bad.

What version of Zen Cart do you have?