My domain host has changed my IP address on my server and now my cart doesn't open. When someone goes to my site it redirects them to http://www.x.com/x/zc_install/index.php instead of running my shoping cart as usual (the x's were used to blank out my site for privacy purposes). Any help would be GREATLY APPRECIATED!
Thank you all for your hard work!
Thread: problem with store on IP change
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24 Feb 2009, 08:56 PM #1
New Zenner
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problem with store on IP change
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24 Feb 2009, 09:01 PM #2
Totally Zenned
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Re: problem with zencart on IP change
Firstly... WHY is the install folder still there?
It should have been deleted after your installation.
Next... I think this is one your host needs to answer as the problem (as you say) is with the host.
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24 Feb 2009, 10:17 PM #3
New Zenner
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Re: problem with zencart on IP change
funny you should say that, I thought the same thing. However, when I check my file manager, the install directory does NOT exist. For some reason it keeps sending people there when they type the root directory. In addition, the same problem also happens when i try to access my site directly at the directory in which zencart was installed. I am losing my mind, I need my site active! I am losing customers by the hour!
Originally Posted by fairestcape
Firstly... WHY is the install folder still there?
It should have been deleted after your installation.
PLEASE HELP!
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24 Feb 2009, 10:30 PM #4
Sensei
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Re: problem with zencart on IP change
Definitely something your host should be fixing.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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25 Feb 2009, 02:40 PM #5
New Zenner
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Re: problem with store on IP change
My host is saying that there is something in the zencart configuration files that needs to be updated. I am in big trouble. I need this site up and running again. I am going on 3 days downtime now.
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25 Feb 2009, 08:17 PM #6
Sensei
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Re: problem with store on IP change
Well ... if you're going to throw the blame on Zen Cart, post your /includes/configure.php file here, without the password.
And ... why did the IP address get changed? What else can you explain about what's been changed on the server and why?.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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