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  1. #1
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    Default Can't figure out why my site is slow.

    Hey Zenners,

    I read the knowledge base, faq, and searched around a bit in the threads. I can't seem to figure out what is slowing down my website. It seems like there must be a setting saying don't load the website until all of the pages have loaded or something.

    I would really appreciate your help.

    www.SmartMow.com

  2. #2
    Join Date
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    Default Re: Can't figure out why my site is slow.

    I'd be talking to my hosting site about what is wrong with the server ...

    You have nothing on your site to take up any speed that I can see from a casual glance ...

    You can try turning off Google and see if that changes anything ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Can't figure out why my site is slow.

    Thanks for the quick response!

    The Godaddy guy said that the CSS was making the pages wait until all of the objects / pages were loaded.

    Is it possible to edit the CSS to have things load better? Would this be worth it?

    Should I just byte the bullet and go with a dedicated server?


  4. #4
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    Default Re: Can't figure out why my site is slow.

    Quote Originally Posted by RoboMike View Post
    The Godaddy guy said ...
    They say lots of things to pass the buck and get you off the phone so they can get on to another call where they can make a sale.

    Quote Originally Posted by RoboMike View Post
    Should I just byte the bullet and go with a dedicated server?
    Not when you can get better hosting for less cost by choosing someone far more reliable than your current one.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Can't figure out why my site is slow.

    Who do you recommend?

  6. #6
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    Default Re: Can't figure out why my site is slow.

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Can't figure out why my site is slow.

    After speaking to the godaddy folks again, they said that my site is slow because each page, and item refers back to the domain name.

    They said since my site already lives at smartmow.com that links on my website like

    Code:
    <a href="http://smartmow.com/index.php?main_page=page&amp;id=3&amp;chapter=1">Product Details</a></li> 
      ­
    and making it like

    Code:
    <a href="/index.php?main_page=page&amp;id=3&amp;chapter=1">Product Details</a></li> 
      ­
    would make it load faster.

    How can I make these modifications?

  8. #8
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    Default Re: Can't figure out why my site is slow.

    You can determine if the problem is on the Hosting side by enabling:

    Admin > Configuration > Logging
    Display The Page Parse Time

    Then look at the bottom of your page and it will show PHP & mySQL load times.
    You want to see less than 1 second for both times.

  9. #9
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    Default Re: Can't figure out why my site is slow.

    Quote Originally Posted by RoboMike View Post
    After speaking to the godaddy folks again, they said that my site is slow because each page, and item refers back to the domain name.
    They're throwing you decoys.
    Their hosting is crap. You're likely on an sorely-overloaded server that can't keep up because its resources are over-committed.

    If you can, get them to tell you how many other accounts are on that same server. I wouldn't be surprised if it numbers at several thousand. Granted, they'd never admit it anyway ... you won't get a straight answer to that question -- mostly because the folks you have to talk to don't even know the answer themselves.

    Website Rob made a suggestion above ... doing what he suggests will reveal a bit of info about what's going on. It'll be interesting to see what numbers you come back with.

    Additionally, you can try visiting the Admin->Tools->Server Info page in your admin, and report the Uptime and Load Averages info (unless they've got those turned off on the server so they can hide their abysmal performance).
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Can't figure out why my site is slow.

    Thanks for helping out.

    Here is the information for the parse times as Rob mentioned:

    Parse Time: 3.485 - Number of Queries: 48 - Query Time: 0.337624056473

    A reverse IP search said i was the only domain on this server, or at least godaddy said there's not as many SSL server domains as the other ones.

    Dr Byte's requested information:

    Server Up Time: 09:57:44 up 87 days, 1:49, 0 users, load average: 16.18, 17.33, 19.13

    What numbers should I be looking for.

    Your comments and suggestions are most welcome.

 

 
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