ALERT: PayPal Express Checkout Error () -12

[DrByte]

What is the explanation given in your PayPal debug logs?
http://www.zen-cart.com/forum/showthread.php?t=61199

[karenkte]

Sorry to be so ignorant but where can i find the debug log?

[DrByte]

See the link in my last post for how to turn on the debug options and where to find the log files.

[karenkte]

Thanks for pointing me in the right direction.

I have enabled the debug logs and changed the permission to 777.

I've also had a few errors occur on transactions today but I now don't know where to find the files so that I can post them on here! Could someone please explain where I find these and what exactly I am looking for.

Thanks

[DrByte]

The log files are in the folder whose permissions you changed based on the instructions in the link I posted previously.

Use your FTP program to download those log files. Then zip them up and attach the zip here (or upload the zip someplace accessible and provide a link) so the data can be reviewed.

[karenkte]

Hi Dr Byte

I have found the log files but I am struggling to know which I need to send to you and this is still proving to be a big problem for me.

If I post here the email message with the error from paypal with time and details could I please pm you the password for you to access my files by FTP so you could perhaps take a look for yourself. I realise you must be very busy and understand if this is not possible for you but please let me know.

Thanks

[DrByte]

The easiest way for you is to just use your FTP program and download everything in that logs folder to your PC. Then zip it up. Then upload the zip file back to the logs folder, and PM me with the URL link to that zip file.