Paypal "item Name" Problem in paypal reports

[r4fdud]

the problem i am having is that when somehitng is purchased from my website and i go into the monthly reports for paypal i cannot see the item name in the reports.

For e.g from my ebay account the item listed is hown in the item name in the monthly reports


on my paypal setup item name does show the customer orders, but not in the monthly reports on paypal.

This is not just the monthly reports is doesn't show on, it doesn't show on any of the paypal reports.

[r4fdud]

i have noticed that in my item purchase notification emails all i get in the description is the "SmartBuyerUK Purchase"

this is on all the item descriptions

this is my site

www.smartbuyeruk.com

[DrByte]

If you want detailed line-item invoices in PayPal, then turn off the Website Payments Standard(IPN) module, and enable Express Checkout.

[r4fdud]

If you want detailed line-item invoices in PayPal, then turn off the Website Payments Standard(IPN) module, and enable Express Checkout.

i have both running for both types of customers therefore dotn wnat to take IPN out

i rang my host jsweb they said i can use it under the new 1.38 upgrade?

also in my emails that are payment notifications i cannot see what they have purcahsed all i see is "smartbuyer uk purchase" and not the actual item name

[DrByte]

also in my emails that are payment notifications i cannot see what they have purcahsed all i see is "smartbuyer uk purchase" and not the actual item name

Exactly as I said earlier ...
The Standard/IPN module treats the order as a payment receipt, not as a detailed per-item order invoice. The invoice is at your store for them to reference if needed.
If you want it to show detailed line-item listings of all products in the purchase, use Express Checkout instead.

[r4fdud]

i am aware of the fact that i can see the item name in the store

but at the end of each month i have to make monthly financial summary of all items sold. sometimes in the 1000s , therefore i need this information for stock take, to be posted into my paypal account for the reports.
even expresss checkout user's item names do not show up in the paypal reports.

[r4fdud]

actually i have rechecked and i am only using express checkout and still the problem persists

[DrByte]

I'm not sure what reports you're referring to. If you're referring to inventory reports for products you sell from ebay or your PayPal store, I'm sorry, but that information comes from PayPal's database, not from Zen Cart.

Your customer receipts for Express Checkout purchases will show individual products (as long as there are no discounts applied to the order).

[DrByte]

actually i have rechecked and i am only using express checkout and still the problem persists

And ... if you're getting receipts that say "smartbuyer uk purchase", those were paid using IPN/Standard, and NOT via Express Checkout.