Login problems after installing Magic URL

[xcergy]

Newbie zen cart user here. I hope you can help

1.3.8a
http://www.thedumbdog.com/catalog
XP , FF & IE7, host=freeyellow.com Apache server

installed modules:
COWOA
Magic URL

I recently bought and installed Magic URL. Something got corrupted as the login screen is blank.

Uninstalled COWOA .. all files except the SQL patch.

Reloaded OEM files includes/english/
Reloaded OEM files /default_template/

The login screen came back, but subsequent pages are blank. Hitting the back button shows you did login, but checkout is dead.

Ideas? Hints? Suggestions? I would hate to have to start all over

Thanks in advance
Keith aka xcergy

[DrByte]

If your problems began after installing a paid addon, please contact the vendor of the paid addon for support.

[xcergy]

If your problems began after installing a paid addon, please contact the vendor of the paid addon for support.

I did. He is overseas and the last reply I got Friday was that there could be MANY corrupted files. He needed a non-corrupt .htaccess file and I remade a new one.

My cart has been down all weekend awaiting a reply, so 0 sales for me.

[DrByte]

That's when you would uninstall the addon, or restore your site from a working backup you made before installing the addons.

[DrByte]

... or search the FAQ area for "blank page". This article offers tips for finding what you've broken: https://www.zen-cart.com/tutorials/index.php?article=82

[xcergy]

That's when you would uninstall the addon, or restore your site from a working backup you made before installing the addons.

That's great for you DSL and Broadband users. My FTP runs at dialup speeds, so I rename OEM files before upgrades. At least then uninstalls are not so time consuming.

On the latest restore posted in the beginning, it looks like all files loaded ok. I need to view the properties for each file to match the exact byte count. FireFTP does not display byte counts in the menu tree.

Keith aka xcergy

[xcergy]

Is there a flow chart available in the help files?

i.e. after you login and hit the radio button 'login' Where does Zen Cart go next? Maybe I can debug it from there.

[DrByte]

What is the debug log utility telling you about the problem?

[yellow1912]

That's when you would uninstall the addon, or restore your site from a working backup you made before installing the addons.

That's great for you DSL and Broadband users. My FTP runs at dialup speeds, so I rename OEM files before upgrades. At least then uninstalls are not so time consuming.

On the latest restore posted in the beginning, it looks like all files loaded ok. I need to view the properties for each file to match the exact byte count. FireFTP does not display byte counts in the menu tree.

Keith aka xcergy

the addon is very easy to disable
1. remove the htaccess
2. revert the changes you made in the file, i believe it's in application_top.php?

[xcergy]

What is the debug log utility telling you about the problem?

I did not install a debug utility. If it is already there, I do not know where the log file is (It's not in the cache dir)

Pardon my stupidity. I am a newbie with Zen Cart. I know HTML fairly well, but lack knowledge of css and php

The Migic URL guy told me includes/application_top.php file was corrupted and is now fixed, but I still get a blank screen after loggin in and logging out.

Keith aka xcergy