Emails automatically going into clients SPAM folders?

[kdpz]

Is there anyway to ensure that my emails go into the inbox and not into the SPAM/TRASH folder? All my emails are going in there, even order conf and order updates?

[schoolboy]

do you have words like "shop" and/or "store" in your URL's?

[yellow1912]

Is there anyway to ensure that my emails go into the inbox and not into the SPAM/TRASH folder? All my emails are going in there, even order conf and order updates?

This usually has something to do with the mail server you use, so you have to contact them (usually your host)
Possible causes:
1. you are on a shared host, and other people are using the mail server there for spamming
2. the mail server is not set up properly.

[DrByte]

yellow is right ... you might be a victim of someone else's spamming that's got your hosting company's webserver blacklisted.

That said, there are some additional tips in this article ... http://www.zen-cart.com/wiki/index.p...Email_Problems
Consider the "Emails must send from known domain" option and perhaps changing your email transport method to SMTPAUTH since that should stop your emails from being sent out as initiating from the "nobody" user on your server.
You might involve your hosting company to research the causes of the problem too.

[Website Rob]

Normally this is a situation that can only be corrected by the person receiving the eMails; they must Whitelist the Sender. This can be done through your eMail program on your computer and/or through your Hosting account Spam settings; if your Hoster provides Spam protection.