Max image dimensions

[Ryk]

Does anybody know of anything that would limit the max DIMENSIONS of an image file to be uploaded, either in ZenCart or php?

A client in the printing business is finding that customers trying to upload images greater than 2349pixels wide (regardless of filesize) are not able to complete the upload.

The server guys say there's no restriction that they know of.

Any ideas?


Ryk

[kobra]

admin > config > maximum values > Maximum File Upload Size

admin > tools > server info > upload_max_filesize > in the Configuration PHP Core

Opps!!! You are asking dimensions and not file size????

[Ryk]

Yep - we had the problem with someone else a while ago, and by trial and error (my favoured modus operandi! ) I learned that up to 2349 px - no problem, but 2350...no upload.

The way the server is set, filesize is a whopping 12mb

[kobra]

If a file upload, the server should not be polling for image dimensions...is the file in fact uploaded? And then one with that dimension not capable of being displayed ?

Or can you FTP the same file?

[Ryk]

Good point - certainly the first time we came across this, the image was being uploaded, but wasn't displaying.

I'll have to check with this client as that info wasn't offered...but if that is the case, do you have an idea of a probable cause?

The site does have Image Handler installed.

[kobra]

I am assuming that the file is being uploaded....do not know of limitations with IH2....but who and why would a pic that is over 2000px wide be allowed???/

As in avatars & others there is a specified size limit.
We are referencing upload from the frontend right??

[Ryk]

I quite agree with you - the business prints customer images onto a variety of media and requires "the largest possible image" (doesn't seem to like my argument that the largest possible image IS what it's limited to! ), but even though he's in the print industry, I get the feeling that there is the lack of understanding of images on the web.

Although it's obvious to us that if the customer was to halve the dimensions and double the dpi then the end image quality would be just as good, but as we know, the vast majority of people just point their multi mega pixel camera, click and try to upload whatever the result is.

[yellow1912]

If you use IH2, I remember it does have some limit on that too.

[Ryk]

Yes, but that's not causing the issue because that affects display, not upload.

But thanks

[tony_sar]

there might be upload limitation set in php.ini .. even though it might be larder then your file size , but if this zc hosted on shared server , it might be effecting the overall php upload size limit .

just my guess.