Does anybody know of anything that would limit the max DIMENSIONS of an image file to be uploaded, either in ZenCart or php?
A client in the printing business is finding that customers trying to upload images greater than 2349pixels wide (regardless of filesize) are not able to complete the upload.
The server guys say there's no restriction that they know of.
Yep - we had the problem with someone else a while ago, and by trial and error (my favoured modus operandi! :D) I learned that up to 2349 px - no problem, but 2350...no upload.
The way the server is set, filesize is a whopping 12mb
If a file upload, the server should not be polling for image dimensions...is the file in fact uploaded? And then one with that dimension not capable of being displayed ?
I am assuming that the file is being uploaded....do not know of limitations with IH2....but who and why would a pic that is over 2000px wide be allowed???/
As in avatars & others there is a specified size limit.
We are referencing upload from the frontend right??
I quite agree with you - the business prints customer images onto a variety of media and requires "the largest possible image" (doesn't seem to like my argument that the largest possible image IS what it's limited to! :D), but even though he's in the print industry, I get the feeling that there is the lack of understanding of images on the web.
Although it's obvious to us that if the customer was to halve the dimensions and double the dpi then the end image quality would be just as good, but as we know, the vast majority of people just point their multi mega pixel camera, click and try to upload whatever the result is.
there might be upload limitation set in php.ini .. even though it might be larder then your file size , but if this zc hosted on shared server , it might be effecting the overall php upload size limit .
Hi Ryk, we seem to have the same issue. For some reason the file uploads but it chokes the shopping cart page and wont display the item.
If you have managed to fix this, please let me know, otherwise, I will be looking at putting some sort of warning on it like the file size warning so that it doesn't get to the point of choking the shopping cart.