ozpost shipping module

[jenpen]

What do you think the postage should be?

Do you have a URL so I can see for myself what the problem is?

Hi Rod,
Thanks for looking into this. I don't know what the postage should be, but definitely more than $4.35.
I just went back and tried to purchase 100 DVDs, out of interest, but now there's no shipping method available at all and I can't get the cart to move onto the checkout screen. So, a new problem. I have only OzPost enabled, no other shipping methods. Have you ever seen this happen?

http: //www.consciouslightproductions.com/

It's presently password-protected (admin, pw123)
Much appreciated, Jen

[RodG]

I just went back and tried to purchase 100 DVDs, out of interest, but now there's no shipping method available at all

Your DVD's are set with a height of 4cm.
100 of these stacked on top of each other gives a height/length of 400cm.
This exceeds the 105cm limit imposed by Australia Post. They will not accept the parcel and the ozpost module reflects this by not providing a quote.

To cater for larger parcels than Australia Post will handle you'll need to provide an alternate shipping method.

Cheers
Rod.

ps. A new version of ozpost is currently being tested. The new version will support TNT shipping rates to help overcome the AustPost limits. However, a TNT account will be required.

pss. If there are any ozpost users reading this and has a TNT account and would like to help with the testing please PM me.

[bolts]

Is there something wrong with the servers at the moment?

My site as not been able to complete a purchase due to the OZPOST module unable to calculate shipping. This has been going on now for about 24 hours.

Thanks,

Shane

[hrinfo]

Hi Shane,

Just checked and it works fine on all of my sites. You can check one of them at http://www.ozsilver.com to see for yourself. It maybe a server problem rather than ozpost

Tassos

[RodG]

Is there something wrong with the servers at the moment?

The log files don't suggest that there have been any problems.

If you can provide a URL to your store I'll be able to test and check for your specific site.

Cheers
Rod

[bolts]

Store is here:

http://www.andersonpower.com.au

Thanks,

Shane

[RodG]

Store is here:

http://www.andersonpower.com.au

The problem is combination of your product data and the methods that you have allowed - At least that is what I found with the first item I randomly picked from your store.

The product Anderson PP15/45 Insertion & Extraction Tool has weight and size dimensions that allow it to be mailed at letter rates, but you have disallowed letter rates as an acceptable shipping method, and at the same time the module has been set to hide the parcel rates if the item is letter sized.

None of the above will explain why "has been going on now for about 24 hours" (as per your original post), unless of course you made a change to one (or more) of your settings or product data in the last 24 hours (but you would have mentioned that, wouldn't you?) so for all I know there may still be an undiagnosed problem and I just got lucky (unlucky?) in that the random item I picked for testing is actually a different problem than the one you are reporting?

Cheers
Rod

[bolts]

Thanks Rod,

That explains a few "strange" things that happen. I guess if I knew what I was doing, it would be a lot easier!

Regards,

Shane

[eves2222]

newbie question -- How do I install the ozpost module?? I have downloaded it but how do i install it?? help please anyone??

[vandiermen]

newbie question -- How do I install the ozpost module?? I have downloaded it but how do i install it?? help please anyone??

There is a file called "INSTALL.txt" in the zip file that explains

... upload unziped files to root directory of your zencart installation
if you have a custom template installed copy
includes\templates\classic\templates\tpl_modules_shipping_estimator.php
to
includes\templates\TEMPLATE_NAME\templates\tpl_modules_shipping_estimator.php

Then go to admin > modules > shipping
locate module ozpost, click 'install'

then optimally change the default shipping methods and packaging & handling fees.