ozpost shipping module

[Peter Homann]

Hi Rod,

Ozpost is offering a 1Kg pack and track option to the USA for an item weighing 3.8Kg

With debugging turned on, the query sent is;

QueryString
http://svr1.ozpost.net/postage.php?weight=3990&height=95&width=95&length=125&value=84&fromcode=3190&Osub=HIGHETT&destcode=US&flags=&host=Homann+Designs&storecode=3190&version=3.6.0&ef=0&deadline=7&maildays=25&AllSat=1

The server returned;

<pre>SimpleXMLElement Object
(
    [quote] => Array
        (
            [0] => SimpleXMLElement Object
                (
                    [id] => PATPPS
                    [cost] => 35.70
                    [days] => 9
                    [description] => Pack and Track 1kg Prepaid Satchel
                )

            [1] => SimpleXMLElement Object
                (
                    [id] => SEA
                    [cost] => 59.00
                    [days] => 64
                    [description] => Sea
                )

            [2] => SimpleXMLElement Object
                (
                    [id] => SEAi
                    [cost] => 68.60
                    [days] => 64
                    [description] => Insured Sea
                )

            [3] => SimpleXMLElement Object
                (
                    [id] => AIR
                    [cost] => 88.30
                    [days] => 9
                    [description] => Air
                )

            [4] => SimpleXMLElement Object
                (
                    [id] => EPI
                    [cost] => 95.30
                    [days] => 9
                    [description] => Express Post International
                )

            [5] => SimpleXMLElement Object
                (
                    [id] => AIRi
                    [cost] => 97.90
                    [days] => 9
                    [description] => Insured Air
                )

            [6] => SimpleXMLElement Object
                (
                    [id] => EPIi
                    [cost] => 104.90
                    [days] => 9
                    [description] => Express Post International Insured
                )

            [7] => SimpleXMLElement Object
                (
                    [id] => EPIP5
                    [cost] => 111.00
                    [days] => 5
                    [description] => Express Post International 5kg Prepaid Box
                )

            [8] => SimpleXMLElement Object
                (
                    [id] => ECIP5k
                    [cost] => 134.65
                    [days] => 5
                    [description] => Express Courier International 5kg Prepaid Box
                )

            [9] => SimpleXMLElement Object
                (
                    [id] => ECIm
                    [cost] => 134.65
                    [days] => 5
                    [description] => ECI Merchandise
                )

            [10] => SimpleXMLElement Object
                (
                    [id] => ECImi
                    [cost] => 144.25
                    [days] => 5
                    [description] => Express Courier International Insured
                )

            [11] => SimpleXMLElement Object
                (
                    [id] => EPIP10
                    [cost] => 189.50
                    [days] => 5
                    [description] => Express Post International 10kg Prepaid Box
                )

            [12] => SimpleXMLElement Object
                (
                    [id] => ECIp
                    [cost] => 195.25
                    [days] => 2
                    [description] => ECI Platinum
                )

            [13] => SimpleXMLElement Object
                (
                    [id] => ECIpi
                    [cost] => 204.85
                    [days] => 2
                    [description] => Express Platinum Insured
                )

            [14] => SimpleXMLElement Object
                (
                    [id] => ECIP10
                    [cost] => 211.80
                    [days] => 5
                    [description] => Express Courier International 10kg Prepaid Box
                )

            [15] => SimpleXMLElement Object
                (
                    [id] => EPIP20
                    [cost] => 346.50
                    [days] => 5
                    [description] => Express Post International 20kg Prepaid Box
                )

            [16] => SimpleXMLElement Object
                (
                    [id] => ECIP20
                    [cost] => 386.25
                    [days] => 5
                    [description] => Express Courier International 20kg Prepaid Box
                )

        )

    [information] => SimpleXMLElement Object
        (
            [servername] => svr1.ozpost.net
            [serverIP] => 199.16.184.178
            [serververs] => 11-July-2014
            [timestamp] => Mon Aug 11, 2014 10:52 (SA Server Time)
            [requesttime] => 11:22 (VIC Store Time)
            [postdate] => Thu 14th of Aug
            [insurance] => 9.60
            [surcharge] => 0.00
            [egoinsurance] => 0.00
            [stainsurance] => 0.00
            [cplinsurance] => 0.00
            [skpinsurance] => 0.00
            [trdfwinsurance] => 0.00
            [trdaeinsurance] => 0.00
            [trdtiinsurance] => 0.00
            [trdtpinsurance] => 0.00
            [trdcpinsurance] => 0.00
            [trdmfinsurance] => 0.00
            [trdnlinsurance] => 0.00
            [registration] => 0.00
            [sod] => 2.95
            [fromsuburb] => HIGHETT
            [destsuburb] => SimpleXMLElement Object
                (
                    [0] =>  
                )

            [zone] => 4
            [tnt_response_time] => 0
            [fw_response_time] => 0
            [trd_response_time] => 0
            [ego_response_time] => 0
            [cpl1_response_time] => 0
            [cpl2_response_time] => 0
            [sms_response_time] => 0
            [sta_response_time] => 0
            [skp_response_time] => 0
            [origstate] => VIC
            [expires] => 107
        )

)

Is this a problem with something I've done? I'm using the latest 3.6.0

Cheers,

Peter

[RodG]

Is this a problem with something I've done? I'm using the latest 3.6.0

This was a bug in the server code. Apparently I managed to delete a line of code with in one of the later updates.

All fixed now.

Cheers
RodG

[Peter Homann]

Hi Rod,

Thanks for that.

Cheers,

Peter

[Bruce1952]

Hi Rod,

We have the OZpost module version V3.6.2 installed on zencart version 1.5.3 and have an issue with the shipping estimates not showing on in step 2 of checkout so that the customer can tick which they want. Note that all Australian orders show options but not the overseas ones. I have clicked the test ozpost servers and it comes up good and excellent.

We use PayPal (express checkout) as our payment option but I assume that this should not affect the estimate shipping cost.

I have tried different setting but still the same thing. Could I have done something wrong?

It appears to be an issue with shipping dimensions and if I zero them out the options come up ok. The dimensions that I had were 76.2cm long by 5cm and 5cm.

Any help would be appreciated.

[RodG]

Hi Rod,

We have the OZpost module version V3.6.2 installed on zencart version 1.5.3 and have an issue with the shipping estimates not showing on in step 2 of checkout so that the customer can tick which they want. Note that all Australian orders show options but not the overseas ones. I have clicked the test ozpost servers and it comes up good and excellent.

We use PayPal (express checkout) as our payment option but I assume that this should not affect the estimate shipping cost.

I have tried different setting but still the same thing. Could I have done something wrong?

It appears to be an issue with shipping dimensions and if I zero them out the options come up ok. The dimensions that I had were 76.2cm long by 5cm and 5cm.

Any help would be appreciated.

Does the ozpost DEBUG output provide any clues? Take particular note of the item dimensions being sent to the server and that they are what they are supposed to be.. eg 76.2mm rather than 76.2cm.
Also take note of the methods returned by the servers - If the quotes show up here but are not available for the customers to select it means that the methods have either been 'hidden' or 'disabled'.

If the DEBUG doesn't help you, please provide a link to a product and specify the country which will allow me to reproduce the problem.

Cheers
RodG

[MaxiPro]

Hi Rod,

For the last couple of days or so we’ve been having issues with retrieving shipping quotes via our Zen Cart driven website, the time taken to return the suburb after the post code has been entered has also been taking quite a long time as well. Not sure if they are in any way related, but I thought I’d mention it as well.

The error being returned is…

Temporary Quote Error. Static rates currently apply (or try again later).Server#1 Error: Operation timed out after 15003 milliseconds with 0 bytes received
Server#2 Error: Operation timed out after 15002 milliseconds with 0 bytes received
Server#0 Error: Operation timed out after 15003 milliseconds with 0 bytes received

Not sure what I can do to check anything this end, so would appreciate if you could have a look into what might be causing this.

Has anyone else experienced anything similar of late??

Thanks

[RodG]

Hi Rod,

For the last couple of days or so we’ve been having issues with retrieving shipping quotes via our Zen Cart driven website, the time taken to return the suburb after the post code has been entered has also been taking quite a long time as well. Not sure if they are in any way related, but I thought I’d mention it as well.

The error being returned is…

Temporary Quote Error. Static rates currently apply (or try again later).Server#1 Error: Operation timed out after 15003 milliseconds with 0 bytes received
Server#2 Error: Operation timed out after 15002 milliseconds with 0 bytes received
Server#0 Error: Operation timed out after 15003 milliseconds with 0 bytes received

Not sure what I can do to check anything this end, so would appreciate if you could have a look into what might be causing this.

Has anyone else experienced anything similar of late??

Thanks

First thing to do is click the link to 'Test the ozpost servers' (from the ozpost settings menu)


Can you connect to all 3 servers?


Next thing to try would be to disable the couriers (one at a time) to see if it the timeouts are caused by any particular one of them.


There isn't really much else that would cause a timeout on all 3 of the ozpost servers so the problem may be local to your site.
Are you also having problems with PayPal?


There haven't been any changes made to the ozpost servers lately. Has anything changed at your end?


Cheers
RodG

[OldNGrey]

Rod
I'm upgrading ZenCart from 1.3.9h to 1.5.4 and have included ozpost V3.6.0.
With V3.5.4 in the ozpost configuration menu the "Subscription Days remaining ... " link and the "test the ozpost servers" link are displayed after the "Enabled" indicator.
These links are not displaying with my configuration and ozpost V3.6.0.

Is this a feature of V3.6.0 or do I have a problem?

Cheers
Bailey

[RodG]

With V3.5.4 in the ozpost configuration menu the "Subscription Days remaining ... " link and the "test the ozpost servers" link are displayed after the "Enabled" indicator.
These links are not displaying with my configuration and ozpost V3.6.0.

Is this a feature of V3.6.0 or do I have a problem?

Apparently you have a problem.

I've no idea what would cause this, but I'd suggest that you perform a remove/install of the module by clicking on the relevant buttons in the shipping configuration menu, as this tends to clear up many 'strange' problems.

Cheers
RodG

[Bruce1952]

Hi all,

I am running zencart 1.54 and would like to know if the ozpost module makes any changes to the orders.php file at all.

Any help is appreciated.