Update:
Quote Originally Posted by stecrox View Post
Rod,
Can you help.
1) Over the last few weeks we have had a few issues with getting prices.
2) Today it is only bringing up the Aus Post prices and not transdirect or smartsend.
Which does cause me a problem as these bring up very accurate shipping costs for us.
I've just been to your store, added a random product (100ml Amber Glass Round Pharmaceutical Bottle Pack of 56) to destination 2000/Sydney.

Then after checking our server logs and 'rewinding' the quote request, I found

1. You don't appear to have any Smartsend methods enabled.
2. Our servers *are* returning the TransDirect quotes to your store, but they are not being displayed to the customer. This usually means that the methods that are available haven't been enabled in your settings.

For this random product to this destination, the available Transdirect methods are:
Fastway
TNT Road Express
TNT overnight
Allied Express

Insurance is available for all except Fastway.

Cheers
Rod

ps. You do NOT have the 'hide courier rates if Australia post can handle it' option enabled.