ozpost shipping module

[Lissy]

Hi Rod
Okay, I've turned debug on. Hopefully it tells you something useful, because I can't see anything obvious!!

I have 2 types of products.
One lot have free shipping, and have a "Free Shipping" logo in the product list. When I estimate shipping on those, I'm getting the free shipping option showing up and nothing else, which is fine and how it should work.
The problem is all the rest of my products, which should have shipping listed as it's not included in the product's price, but these are returning a blank result - ie just the table headers and nothing underneath that. An example is:
http://learnheaps.com/zencart/litera...-frieze-poster

[Lissy]

Oh, and I notice the VCSWEB section under debug is coming up with a 403-Forbidden error page. Is that correct or am I supposed to be able to see helpful stuff there?

[RodG]

Okay, I've turned debug on. Hopefully it tells you something useful, because I can't see anything obvious!!

The permission denied is of significant concern, I'm currently at a loss to expain it ....

I have 2 types of products.
One lot have free shipping, and have a "Free Shipping" logo in the product list. When I estimate shipping on those, I'm getting the free shipping option showing up and nothing else, which is fine and how it should work.
The problem is all the rest of my products, which should have shipping listed as it's not included in the product's price, but these are returning a blank result - ie just the table headers and nothing underneath that. An example is:
http://learnheaps.com/zencart/litera...-frieze-poster

At least now I have something to work with.... I wonder how long it would have taken me to stumple onto an item that didn't have free shipping? (not long actually, I stop looking after 5 seconds). It is easier (but takes longer) for me to wait until a suitable link is provided :-)

Do you have any other useful information? Such as are there any other problems? Hints about changes or updates that may have caused the problem?

I'll run a few more test/checks later this evening..

Cheers
Rod

[Lissy]

It would be nice to say that I check the postage calculator daily, but as I don't think I have since I subscribed, it's a bit hard to put the finger on when it went funny. I don't "fiddle" with the site much though!
The only change made recently was I was trying to change something, which involved altering
admin/includes/configure.php
includes/configure.php
To do it, though, I just renamed the existing file configure_old.php in both directories, fiddled with a copy, then when it didn't work, deleted the copy and renamed the old file back to configure.php
I have double checked these files and they're dated 2008, so they've definitely gone back to the old versions when the postage calculator worked fine, so I'm not really sure if there's any way that's upset something.

[RodG]

I have double checked these files and they're dated 2008, so they've definitely gone back to the old versions when the postage calculator worked fine, so I'm not really sure if there's any way that's upset something.

Hopefully you have seen my PM by now?

Cheers
Rod

[Lissy]

Yes thanks. Working perfectly now - appreciate your help!

[Ragareb]

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken. That is, no quantity adjustment (increasing or decreasing the number of items) could be made via the Shopping cart, although products could still be deleted completely.

I then downloaded and installed ozpost v2.0.9 and once again, as with v2.0.6 quantity adjustments could be made. Therefore the problem lies with the coding of v2.1.1 files somewhere.

[sgallasch]

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken. That is, no quantity adjustment (increasing or decreasing the number of items) could be made via the Shopping cart, although products could still be deleted completely.

I then downloaded and installed ozpost v2.0.9 and once again, as with v2.0.6 quantity adjustments could be made. Therefore the problem lies with the coding of v2.1.1 files somewhere.

Yes i am using v2.0.9 and it has worked very well, when i got an update from Rod by email he did not mention if it was a critical update so i just left what i had in place as updating takes me a lot of time to get things how i like them and a lot of mucking around plus down time from getting orders so i hate updating. Now it is doing the cost per item price when somebody orders just one thing i am not sure why this happening, i hope Rod can take a look, i hope he is also supporting zencart 1.38 users also and not just the new version as we all have to pay for use.

[RodG]

Yes i am using v2.0.9 and it has worked very well, when i got an update from Rod by email

for the record, I generally do NOT send updates by email.. The only exception is if a problem has been identified and I need the fix to be verified.

he did not mention if it was a critical update

There has never been any 'critical updates' - It is recommended that all users keep their installations up to date, but not for any 'critical' reasons.

so i just left what i had in place as updating takes me a lot of time to get things how i like them

You aren't needing to update your entire installation, there's just 3 files to replace (no merging required) plus the addition of any new icons.

and a lot of mucking around

OK, I'll give you this one.... what with the number of options and settings, re-settting it all can take a lot of messing around... perhaps even 5 minutes :-)

plus down time from getting orders so i hate updating. Now it is doing the cost per item price when somebody orders just one thing i am not sure why this happening,

DEBUG is your friend.

i hope Rod can take a look,

I'd be happy to, but I'd need a URL so that I can see/verify the problem for myself.

i hope he is also supporting zencart 1.38 users also and not just the new version as we all have to pay for use.

As always, I'm happy to support all users where possible, no matter what version of zencart or ozpost is being used, but NOT because you "all have to pay for use", because this is NOT the case. The software is GPL, it is entirely free, and like all GPL software it comes without any warranty or fitness of use. Its use does not entitle anyone to any support.whatso ever.

The *subscriptions* are for access to the quotation server(s) .. nothing more, nothing less.....

It is my responsibilty to keep these servers up to date and online. It is also my responsibilty to ensure that server updates do not break existing client software.

Any other work I perform in the name of 'ozpost' (such as development and ongoing support of the client software) is still done on a purely voluntary basis.

I Thought I should clafity that, because the implication that the ozpost module(s) themselves are of a commercial nature means they'd not be allowed int the downloads section, and I would not be able to offer support for it in this forum. Ir needs to be made clear that the subriptions are for the server, not for the software and/or support.

Cheers
Rod

[RodG]

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken.

Sorry, but ozpost cannot cause this problem.
There must be more to this than it appears.

Cheers
Rod