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  1. #1
    Join Date
    Nov 2008
    Posts
    19
    Plugin Contributions
    0

    Default Can't Set-up Download...Help!

    I have a text that I would like to offer as a free download. Here's how I tried to set it up:

    I have FTP'd it to the Download folder.

    edit product:
    In stock
    Free? No
    Call for price? No
    Priced by attributes? No
    Price: 0
    Virtual? No, shipping address required
    Always free shipping? No, normal shipping rules apply
    Quantity box? No, do not show quantity box
    Qty min: 1
    Qty max: 0
    Qty units: 1
    Qty min/unit mix: No
    Qty: 1e+6

    Product Attributes:
    selected Option Names: Documentation
    Options Value: MS Word - English
    put "10" in the "Order" box under "Prices and Weights,"
    typed in filename (both with extension and without extension) under downloadable products
    Expiry days: 0

    Can somebody tell me what I am missing to get this text file downloadable?

    Thanks!
    Mike

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Can't Set-up Download...Help!

    What is happening when you order this Product by itself?

    Do you see the checkout_shipping?

    Do you see the checkout_payment?

    Do you see the checkout_confirmation?

    Do you see the checkout_success?

    Do you see this in the Admin ... Customer ... Orders ...

    Do you see this in the Catalog on the My Account and when you view the order?

    What specifically is not working?
    Linda McGrath
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  3. #3
    Join Date
    Nov 2008
    Posts
    19
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    0

    Default Re: Can't Set-up Download...Help!

    It takes me to checkout. That's not supposed to happen.

    And it's not downloading at all.

    Any ideas?

    Thanks for responding.

    Mike

  4. #4
    Join Date
    Apr 2004
    Location
    UK
    Posts
    5,821
    Plugin Contributions
    2

    Default Re: Can't Set-up Download...Help!

    Why not just add html link to text file via product description..

  5. #5
    Join Date
    Nov 2008
    Posts
    19
    Plugin Contributions
    0

    Default Re: Can't Set-up Download...Help!

    Well, I'd like to keep the customers in my store instead of redirecting them to an HTML link.

    How do I get the filename of the document I want to have as a download to get stored in the attribute section? (It never remembers it after I type it in.)

    Thanks to anyone who can help me.

    Mike

  6. #6
    Join Date
    Dec 2006
    Location
    Seligman, MO U.S.A.
    Posts
    2,101
    Plugin Contributions
    5

    Default Re: Can't Set-up Download...Help!

    Quote Originally Posted by misty View Post
    Why not just add html link to text file via product description..

    No, Mike......what Misty was telling you is that when you create the product description you can add a link to a piece of text something like "Download Here", and have it linked to a folder on your site. Then when the customer clicks on it, the download starts, never leaving the page their on.


    You're in luck, as I'm setting up a new site right now, and have just that kind of thing set up. Go HERE and click the link just below the image that says "Download Preview Here"


    Hope this helps.
    Teach them to shop and they will shop today;
    Teach them to Zen and they will OWN a shop tomorrow!

  7. #7
    Join Date
    Feb 2009
    Posts
    128
    Plugin Contributions
    0

    Default Re: Can't Set-up Download...Help!

    what Misty was telling you is that when you create the product description you can add a link to a piece of text something like "Download Here", and have it linked to a folder on your site. Then when the customer clicks on it, the download starts, never leaving the page their on.

    Can someone please explain this to me. Or direct me to the directions. I have been trying and looking of instructions for 6 Hours. I am doing something wrong but can't figure it out.

    Debbie

 

 

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