Runtime error on IIS7: An application error occurred ... Server Error in '/' Applicat

[kcchan]

What does this tell you?

they answer as following:
Unfortunately we will be unable to assist you with providing instructions on this issue as this will require custom coding and scripting to resolve. Please follow the instructions provided in the error message as you will need to create and or modify your web.config file as this file should be located in your root directory.

As you are currently on a ASP Windows hosting account you will be required to modify your web.config file.

Please let us know if we are able to assist you in any other way.


how to modify web.config ? zen cart is a php program.

thanks again.

[kobra]

While many choose to run ZenCart on Win IIS with success, they apparently do not support/assist with ZenCart installs...

how to modify web.config

This is not a ZenCart issue at all and has to to do with how the host has the many things on the server configured....
They should be fully at your service in determining what is required for their platform setup

[kcchan]

While many choose to run ZenCart on Win IIS with success, they apparently do not support/assist with ZenCart installs...

This is not a ZenCart issue at all and has to to do with how the host has the many things on the server configured....
They should be fully at your service in determining what is required for their platform setup

The hosting company has inlcuded to provide free value application which included Zen Cart, So I installed.
Now , it occure this issue, they cannot help me. I feel very disappointed.....

[kobra]

The hosting company has inlcuded to provide free value application which included Zen Cart, So I installed.
Now , it occure this issue, they cannot help me. I feel very disappointed.....

You should be disapointed with them and their claims and not in ZenCart

[kcchan]

You should be disapointed with them and their claims and not in ZenCart

Sorry, I am not disappointed with you. just only them.

[DrByte]

Notwithstanding that your host is clearly not being helpful, there are a few things you can do in response to the problem:

1. Follow the instructions provided by your host and the error message. If you follow their instructions, you should be able to see the real error message behind the problem, which will lead to more potential for a useful answer here.

2. Since IIS servers don't like the .htaccess files used by the more versatile and reliable Apache web engine, you might find some success in deleting the various .htaccess files which were included with your Zen Cart files. You'll need to work with your host on ways to provide the security protections that the .htaccess settings normally provide. Of course, that depends on your host being helpful ...