Thread: HELP!! Its Gone

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  1. #1
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    red flag HELP!! Its Gone

    I was speaking with Kuroni yesterday about moving my zen cart install to the root folder and thought there might be a problem with doing that so long story short my host have moved it for me....and now i cant find it.

    they sent me an email say it was in a folder named public_html which from my ftp client it is but I cannot access anything to change the sessions as needed please help me......
    [FONT="Book Antiqua"]www.shoe-addiction.co.uk[/FONT]

  2. #2
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    Default Re: HELP!! Its Gone

    You have a Zen Cart in the root of your site. It looks as though whatever redirection was in place yesterday has either been turned off, or re-directed to a location with a Zen Cart present. However, still can't tell from outside which it is.

    Does the Zen Cart in your public_html have includes/configure.php and admin/includes/configure.php files?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
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    Default Re: HELP!! Its Gone

    ok there is a includes/configure php but no admin/configure
    [FONT="Book Antiqua"]www.shoe-addiction.co.uk[/FONT]

  4. #4
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    Default Re: HELP!! Its Gone

    sorry scratch that I have both files in those places.
    [FONT="Book Antiqua"]www.shoe-addiction.co.uk[/FONT]

  5. #5
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    Default Re: HELP!! Its Gone

    Take a look at the contents of the one in the includes folder. Is the URL correct. Are the path names correct (the ones with FS in)? Are the database name, user and password correct?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  6. #6
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    Default Re: HELP!! Its Gone

    noticed they arent so doing that now
    [FONT="Book Antiqua"]www.shoe-addiction.co.uk[/FONT]

  7. #7
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    Default Re: HELP!! Its Gone

    ok I have chaged my paths and details as needed and now i have zen crt where it should be but not as it should be what have I missed....
    [FONT="Book Antiqua"]www.shoe-addiction.co.uk[/FONT]

  8. #8
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    Default Re: HELP!! Its Gone

    I'm not convinced that the copy of Zen Cart in the public_html area is the one that you were working on before. In particular the Pretty in Pink template that you were using is absent. Do you have a copy of that elsewhere that you can install here?
    Kuroi Web Design and Development | Twitter

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  9. #9
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    Default Re: HELP!! Its Gone

    I see this in a view source of your site:
    Code:
    <base href="http://delightfullyxquisite.com/public_html/" />
    Thats not right.
    Could you post your includes/configure.php and admin/includes/configure.php (with database user and password blanked out) for review

    If your store is loaded into public_html as its root then you shouldn't have public_html in the base href because the domain name already points to public_html. the base href should (normally) just be the domain name.
    Mike
    AEIIA - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  10. #10
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    Default Re: HELP!! Its Gone

    Good spot Mike. I was looking further along the URLs. If those public_htmls are removed, the Pretty in Pink template is where it should be.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

 

 
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