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  1. #1
    Join Date
    Apr 2009
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    help question Customers get a blank screen when trying to create an account

    The past two days I have been trying to simulate the scenario where a new customer would be creating an account. Once in a while it will run through the full log-in, but many times a blank screen pops up. Any suggestions on how to get this to work consistently?
    Thanks!

    -ZenCart Version 1.3.0.2
    -I went into the create_account.php file to establish who the email confirmation comes from. It worked after that just once.
    -I have read through the FAQ's and they do not resemble this exact issue.
    -This is my first store and I am in the process of testing all the transactions.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Customers get a blank screen when trying to create an account

    As it does not give a blank screen all the time you need to determine what is going on behind the scenes....

    Get this debug module to do that

    http://www.zen-cart.com/index.php?ma...roducts_id=860
    Zen-Venom Get Bitten

  3. #3
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    Default Re: Customers get a blank screen when trying to create an account

    This is what the debugger states:

    [13-Apr-2009 13:26:29] PHP Parse error: syntax error, unexpected T_DO in /hermes/bosweb/web259/b2596/sl.semansr/public_html/store/includes/languages/english/create_account.php on line 17

    I went back in and replaced creat_account.php with the original file and that did not work.

  4. #4
    Join Date
    Aug 2005
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    Default Re: Customers get a blank screen when trying to create an account

    First why version 1.3.0.2???

    When one creates a post there s a list of things that you should provide so we have an idea what is being dealt with
    Right now we are in mostly blackness in part because you posted in the general area - did not provide any server details etc

    Is the server running php 5.x?? and/or mysql 5.x?
    Zen-Venom Get Bitten

  5. #5
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    Default Re: Customers get a blank screen when trying to create an account

    That is the version availbale for download from my host's "Install Central"


    PHP 4.4.7

    MySQL Version 5.0.45

    Thanks for your feedback!

  6. #6
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    Default Re: Customers get a blank screen when trying to create an account

    Solved! I tweaked some things in the code and figured it out.

    I truly appreciate your time and help!

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Customers get a blank screen when trying to create an account

    Be aware ... if this is a new install and you are using that old version just because it is on your host's install stuff ... stop now!!

    You do not want to start with that version just because your host happens to have an auto installer for it that is so out dated and buggy and lacking in features ...

    Do it right the first time ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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