Payment Module

[DrByte]

So, now that you deleted the 2 paypalwpp.php files, I suggest that you re-upload them again, making sure to put the language file in the language folder, and the module file in the module folder.

[support2]

With the 2 files deleted, I was able to edit and insert paypal details and completed setup.

On uploading the 2 files in the relevant directories - I do not get the remove, edit buttons - PayPal IPN - Website Payments Standard (debug mode active) shows processing with green indicator.

The rest of the site is up - www.itsybitsy.in/itsyshop

[DrByte]

If your admin sideboxes stop displaying, it's usually a result of a PHP error in one of the depencies loading before the sidebox is generated. In the case of payment/shipping modules, that's usually a result of misplaced files or unmatched/extra files in the related folders. To track down PHP errors occurring on your site, install the debug logging tool mentioned in this FAQ, but put it in the admin side, as explained in the documentation: https://www.zen-cart.com/tutorials/index.php?article=82

[support2]

Following is the fatal error in the log

[07-Apr-2009 07:05:43] PHP Fatal error: Out of memory (allocated 9699328) (tried to allocate 491520 bytes) in /domains/48494/web/itsyshop/includes/modules/payment/paypalwpp.php on line 2861

Pls advice

[DrByte]

Following is the fatal error in the log

[07-Apr-2009 07:05:43] PHP Fatal error: Out of memory (allocated 9699328) (tried to allocate 491520 bytes) in /domains/48494/web/itsyshop/includes/modules/payment/paypalwpp.php on line 2861

Looks like your webserver has only a very small amount of memory available to PHP. The default setting when installing PHP for the first time is 8MB ... but server administrators who know how to configure and tune PHP will quickly upgrade that to 32MB or even 64MB by adjusting the setting in their master php.ini file. Contact your hosting company and tell them the error, and have them update their PHP config

[support2]

Following message received from the webhosting, do not know how to go about it:

This issue is related to memory allocation for PHP file execution. You can increase the memory limit using the php.ini file. Place this php.ini file in the directory which contains the php file for which you are encountering this error.

You can add the following line in the php.ini file
memory_limit = 12M (12M is just an example)

You will need to experiment with the value that is right for you depending on which modules you are using.

Our server has a maximum limit of 40M and hence you can increase the value within this limit. Kindly consult your web developer to integrate this file and the settings on the itsybitsy.in package.

[support2]

I have run phpinfo script on our website

RESULTS

Configuration
PHP Core

memory_limit 40M 40M

Please advice

[DrByte]

Following is the fatal error in the log

[07-Apr-2009 07:05:43] PHP Fatal error: Out of memory (allocated 9699328) (tried to allocate 491520 bytes) in /domains/48494/web/itsyshop/includes/modules/payment/paypalwpp.php on line 2861

Pls advice

That error message says that it's used approx 8-9 MB, and tried to get access to another 1/2 MB, but wasn't able to get it.

That suggests that the server is really only giving your store access to 8MB, and not the 40 MB you've been talking about.

So, unless the error message has changed to say that it's using and/or trying to allocate over 40 MB total, then it would seem that the problem is not with the Zen Cart script files, but rather is something amuck with your server's PHP config where whatever settings your host is giving you aren't actually taking effect.

Any other time I've seen an "Out of memory" message such as yours, in relation to Zen Cart, it was always fixed by increasing from the default 8 MB to something higher, whether 16, 32, 64, etc.