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  1. #1
    Join Date
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    Default Re: Beanstream Payment Module Support Thread

    I have installed the Beanstream Payment Module into my Zen Cart. When I try and do a test transaction, an error comes up saying. "(0) Invalid merchant id (merchant_id = 0) - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance."

    What could the problem be and what is the fix????

  2. #2
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    Default Re: Beanstream Payment Module Support Thread

    I think I have found part of the problem. When I put my Merchant ID # in both the CAN and US fields, then everything works. However, I only have the CAN Merchant ID #. Is there any way to disable the US Merchant ID field and still allow the CAN to work ??

  3. #3
    Join Date
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    Default Re: Beanstream Payment Module Support Thread

    I just installed the Beanstream payment module and am getting the erroro message:

    (0) Invalid transaction amount - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.

    I entered my merchant number into both the CDN & USD merchant account numbers and it did not fix the problem.

    This is the error from beanstream:

    &username=&password=&RequestType=BACKEND&trnLanguage=en&trnType=PA&paymentMethod =CC&trnOrderNumber=10433-9nwh1p&trnCardOwner=Beanstream+Test&trnCardNumber=6223E679C21E2980A8FDE82B817991 57&trnExpMonth=01&trnExpYear=11&trnCardCvd=xxx&trnAmount=0.00&ordItemPrice=0.00& ordShippingPrice=0.00&ordTax1Price=0.00&ordName=Beanstream+Test&ordAddress1=302-2659+XXXXXX+Street&ordAddress2=&ordCity=Victoria&ordProvince=BC&ordPostalCode=XX XXXX&ordCountry=CA&ordPhoneNumber=888-XXX-0811&ordEmailAddress=support%40beanstream.com&shippingMethod=Free+Shipping&trnCo mments=Website+Order&ref1=4276&ref2=October+13%2C+2009%2C+8%3A50+pm&ref3=142.XXX .103.55&ref4=5e345cab237530e1e3203bed0ddd4798&prod_id_1=2069%3A07290311816978a5911d10f53e7&pr od_name_1=AASD9835+Fall+Kids+Clip+Art+Download&prod_quantity_1=1&prod_cost_1=0.0 0&prod_id_2=2020%3A77e2381e4b7e79e9e7e342cceae&prod_name_2=ATWH4646+Halloween+Co okies+Clip+Art+Download&prod_quantity_2=1&prod_cost_2=0.00&prod_id_3=1553%3A543a b0610c485d7ec0a5310ba73&prod_name_3=Lemonade+Download&prod_quantity_3=1&prod_cos t_3=0.00

    You can see in the highlighted sections the amounts being sent to them (trnAmount is what we actually charge), plus all of the product info, such as sku, the name, the qty, and the cost. The cart is spitting out a cost of $0 per item, which calculated out comes to $0 to charge.

    Any help would be greatly appreciated.

    (XXXXX added for privacy)

  4. #4
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    Default Re: Beanstream Payment Module Support Thread

    I have started working on Interac support for Canadian merchants. I'm hoping to have this completed before US Thanksgiving. Thank you for your patience. A new support thread will be created since it will be a separate module.

    A new version of the Beanstream Payment module will be available shortly; this version posts the customer's IP address, which Beanstream will use for risk scoring in the future.

    Thanks,
    Scott
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  5. #5
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    Default Re: Beanstream Payment Module Support Thread

    First completed transaction run with Interac. Looks good so far - admin->customers->order, email, my account all look correct.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  6. #6
    Join Date
    Feb 2006
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    Default Re: Beanstream Payment Module Support Thread

    I was missing a step which only becomes obvious when you look at your interac account; the actual payment transfer had not yet been done. It's a multi-step process.

    You can see the final confirm being shown on the checkout success page in this image:
    http://thecartblog.com/2009/11/05/in...-success-page/

    Interac is very fussy about this - you have to show it in this format.

    I still have to do refunds.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #7
    Join Date
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    Default Re: Beanstream Payment Module Support Thread

    Thanks for working on this!

  8. #8
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    Default Re: Beanstream Payment Module Support Thread

    You can see what the refund dialog looks like in Admin->Customers->Orders.

    http://thecartblog.com/2009/11/07/in...s-in-zen-cart/

    Testing is close to complete.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

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