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  1. #1
    Join Date
    Apr 2009
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    red flag Unable to add new product

    Anybody please help me.
    I unable to add in product to my website. The message after i upload the image and fill in other info and click preview it show like everything is fine but when i insert it suddenly it not store and the product disappear. However i able to add in the category with image and sub category.

    Kind enough to help me?

  2. #2
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    Default Re: Unable to add new product

    can you be more specific as to what happens when you add products ???

    once click on preview button , do you get error message ?
    or
    do you get blank ( just white ) page ?

    if blank page , then i suggest using Debugger utility and see what file has been corrupted.

  3. #3
    Join Date
    Apr 2009
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    red flag Re: Unable to add new product

    thanks for the reply.

    When i add insert product no error came out instead only like below line appear.

    Categories / Products - Telekung > Telekung Dinar

    while in the right side of the screen got red X mark with go to box beside it.

    When i check inside the category the new product not appear.


  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
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    27,755
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    9

    Default Re: Unable to add new product

    A category or sub-cat can hold another category or products but not both - one or the other.

    Might you be trying to add a product where there are also additional sub-cats
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Apr 2009
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    red flag Re: Unable to add new product

    no there are no sub category in where i put the product. Furthermore i dont think option to add product will appear if it got sub category.

    Anybody have idea to help me?

 

 

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