Urgent - Site down

[pdxdoug]

I'm restoring the entire includes directory from a previous backup. Hopefully (fingers crossed).

Thanks.

Before I could finish this post, site came back ... so an edit I made somewhere was the problem. A lesson learned from a previous disaster - ALWAYS MAKE BACKUPS.

Thanks to all.

[pdxdoug]

It just goes on....

After restoring from includes, admin login doesn't work. Restored from backup admin directory and this is the error:

Warning: require_once(includes/languages/english/header.php) [function.require-once]: failed to open stream: No such file or directory in /home/pdxbrdwy/public_html/admin/includes/languages/english.php on line 652

Fatal error: require_once() [function.require]: Failed opening required 'includes/languages/english/header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/pdxbrdwy/public_html/admin/includes/languages/english.php on line 652

Line 652 in the admin/includes/language/english file refers to an ez_page define.

What the #@#&!! gives??

[Website Rob]

There are times and for various reasons that an FTP upload goes bad.

Re-upload the "/admin/includes/languages/english/header.php" file as the error msg. is telling you it is not there; or only part of it got uploaded.

[pdxdoug]

Thanks Rob.

It turned out that the last backup copy was bad, so I went back to the next oldest and uploaded it. I keep telling my wife that there is a method to my madness and part of the madness is keeping various historical backups.

That did get both the admin and the cart back online. My guess is that this whole episode may have been due to some flakiness in my internet connection that affected more than just the files that I was editing.

Thanks to all for your advice. It's this community that makes a difference.

[Website Rob]

Thanks Rob.

It turned out that the last backup copy was bad

Was it just the "header.php" backup that was bad or an entire directory?

FTP downloads very seldom have problems but they do happen. Probably best to download a backup of your Hosting account, which your Hoster should be providing within your Hosting Control Panel. That way you get "everything" in one file.

[pdxdoug]

Initially I restored the entire includes directory from a 3/24 backup and that fixed the cart when I viewed it within the backend. When I exited the browser and went to log back into the backend, that's when the last posted error occured. The cart itself functioned just fine, now I just couldn't log back into the backend.

So I restored the admin directory from the same 3/24 backup and ended up with the same error when trying to log into the back end.

I then restored only the admin/includes/languages/english.php file from a 2/21 backup and finally could back in log.

Today I made and archived an entire cart backup before resuming my changes.