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  1. #1
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    Default Re: Skip "Delivery Information" (Method) Page when Weight = 0

    After re-reading you comment, I need to change my response. I understand you are saying that the shipping method page should not appear if we add the download to the service attributes, correct?

    Otherwise we leave everything as-is?

    The only problem with that is that it might confuse the customer, wondering why the download is associated with what service option they choose. That might cause new problems. Also, the customer may for a very strange reason decline the download option. They way it is presented now has been very good for our customers to understand that ordering the product will result in an immediate download at checkout, we have had very few problems.

    Is there any way to effect the php solution I describe?
    Last edited by udos; 19 Apr 2009 at 05:48 PM.

  2. #2
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    Default Re: Skip "Delivery Information" (Method) Page when Weight = 0

    At this time, this is the only solution that works ...

    If the customer doesn't want the download, they can skip it ...

    You can also Edit the Option Name and add a comment that might clarify things ... such as:

    Download included with all orders

    Otherwise, you are going to always get the shipping page ...

    The problem with just marking the $0.00 shipping to skip the page is there isn't an easy way to determine if they get Free Shipping but there is a physical product so you need the shipping information or if there isn't a need for shipping so skip it ...

    We will be looking into this further in future releases ... but this is the best work around that I can think of at this time ...
    Linda McGrath
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  3. #3
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    Default Re: Skip "Delivery Information" (Method) Page when Weight = 0

    And what about bypassing the payment page for free items?

  4. #4
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    Default Re: Skip "Delivery Information" (Method) Page when Weight = 0

    Right now the code does not know if Free Items means Free Shipping or No Shipping ...

    If there is a shipping address, then you need the checkout_shipping ...

    Virtual Products can pass the checkout_shipping but then you run into issues with Products that are a combination of Downloads and Virtual and then have physical options or other products with physical and mixing up the Downloads and Virtual ...

    This is where adding the download to the services attributes maintains that the shipping isn't needed, which would skip the checkout_shipping, unless the CD is also ordered, and the checkout_shipping is then triggered ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
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    Default Re: Skip "Delivery Information" (Method) Page when Weight = 0

    I see. But what I meant was also skipping the next page for charge = 0 items ("Payment page") which still asks things like special instructions - even for free items. Of course, if the cart includes items costing money we would still need this page.

    In future releases it would be good to customize the shopper's experience as I describe in the php suggestion.

  6. #6
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    Default Re: Skip "Delivery Information" (Method) Page when Weight = 0

    We will be looking at this in a future release ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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