Problems with Quantities of products - always at 1.

[exkluesiv]

Hello great wizards of Zen!

I'm having some major problems with ordering any quantity of products more then 1. Noone can order more then 1 item at a time. At first I didn't have the quantity box showing at all. Now its there but its always at 1 when added to cart.

NOTE: The quantity DOES WORK THROUGH Category listings - that is when you go to a category such as: Components and then click on any of the categories, for example - Keyboards.
AFTER - DO NOT ADD THE ITEMS HERE and DO NOT CLICK ON ADD SELECTED TO CART - GO INSIDE ANY OF THE PRODUCTs. Lets say - pick the first product - Saitek PZ30AU Black USB Keyboard - click on the picture or its title - which will take you inside the product and you will see a COMPLETE description of the item there. On the bottom - you see an "ADD TO CART" button - so FROM HERE - if you try changing the quantity - it will always be 1!


I have tried everything. I've a fellow Zenner already try helping me and he had no luck either I'm really hoping somebody could guide me in the right direction on what I need to change.

[afo]

Check the setting in admin>configuration>product info>Product Quantity Box Status - Adding New Products (near the bottom of the list). It should be set to 1.

[exkluesiv]

I have set all the settings in Admin where there's even the slightest mention of QUANTITY to ENABLE. Here's the locations:

1) Catalog -> Product Type -> Product General:Show Quantity in Shopping Cart = SET TO 1Show Quantity in Stock = SET TO 1
2) Configuration -> Product Info -> Product Info Quantity Box Status - Adding New Products = SET TO 1
3) Configuration -> All listings -> Display Product Quantity = SET TO 1202

I believe those are all that need to be set so that the Quantity shows in Product Info (PRODUCT DESCRIPTION) pages and the shopping cart. It still doesn't work unfortunately

[afo]

Check the settingf of configuration>product listing>Do you want to display Add Multiple Products Qty Box and Set Button Location? (around the middle of the list)

[exkluesiv]

That option is a bit different, although I did check it out once again - the reason I didn't include that setting is because it concerns PRODUCT LISTINGs - where the quantity box DOES show and DOES work. When you go to any of the category - it lists the products *(you can check this out on my site - if you go to Components Category and click on any of the items there - for example Keyboard - it will give you a listing of products in that category. NOW - HERE the quantity box does work. That's what this setting changes.

I am referring to a different problem. Once you get pass the Product Listings and get into the product itself (full description) - here the quantity box DOES NOT WORK. It shows but doesn't do anything!

The problem I believe is not in the settings - it is in coding of the files. I need to know which files control the quantity box settings in the Product Description pages.

So far - I set tpl_product_info_display.php - to original zen cart default settings (I thought that was the main file - but it did not really change anything there).


PLEASE HELP !!!