Paypal IPN not getting orders in ZC, no error msgs in logs

[maffud]

Thanks. Unfortunately, I've already tried both of these to no avail.

I'll contact support for the hosting company and see if they have changed anything.

[DrByte]

Thanks. Unfortunately, I've already tried both of these to no avail.

Really?

Okay, so when you followed the troubleshooting steps and ran the ipncheck script, what was the output?

[maffud]

I did not see any change when I installed the debug tool. No error log files are showing up.
Access to the cache folder shows as "777". However, there is an .htaccess file in that folder. I wonder if it is not correct or maybe it should not be there at all. I am not a unix/linux guy, so I really don't know how to read or set up the .htaccess files. I don't remember if it was always there. It is possible that I put it there after reading about how to make the site more secure.

Contents of cache .htaccess file:

#prevent directory browsing -- for security
IndexIgnore */*

<Limit GET POST PUT>
Order Allow,Deny
Deny from All
</Limit>

[maffud]

I removed the .htaccess file from the cache folder, and still I am not seeing any log files generated in that folder.

Also, I checked the error log for the site in my hosting control panel, and it is completely empty. I don't know the scope of that log, but I couldn't find any other log options that might show internal errors.

[DrByte]

I wasn't referring to installing a debug tool, or dealing with cache folders or .htaccess files. They're unrelated to this matter at present.

I suggest you go back and actually read the articles I referenced, and follow the suggestions there.

[maffud]

Sorry - missed that particular tool - three pages deep in one of the files you indirectly mentioned. So sorry to disturb your delicate genius with my trivial issues. Nice attitude, by the way.

[maffud]

In case it matters to anyone else, I got a timeout error running the IPNCheck script. The timeout occurs on the fsockopen statement. I just found that I am also getting a timeout error on an fsockopen statement in another (non-Zen) site on the same server, and that is not when trying to connect to Paypal. I think it that case it may be trying to hit the USPS site for postage information. So I am opening a ticket with the hosting company to see why the outgoing communications are not working.
I think they recently upgraded the server software (Apache), so maybe some default settings were changed.

[DrByte]

Nice attitude, by the way.

Sorry that you thought my attitude was bad ... what else was I supposed to say? I already told you the cause of the problem and pointed you to the tools you'd need to use to verify the problem was in sending responses back to PayPal. The fsockopen timeout that the ipncheck script showed you is exactly the proof you needed in order to confirm that your hosting configuration is the cause of the problem you have.
Glad you've found the root cause. Hopefully your hosting company will fix the problem easily for you.