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  1. #1
    Join Date
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    Default Re: Paypal IPN not getting orders in ZC, no error msgs in logs

    I removed the .htaccess file from the cache folder, and still I am not seeing any log files generated in that folder.

    Also, I checked the error log for the site in my hosting control panel, and it is completely empty. I don't know the scope of that log, but I couldn't find any other log options that might show internal errors.

  2. #2
    Join Date
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    Default Re: Paypal IPN not getting orders in ZC, no error msgs in logs

    I wasn't referring to installing a debug tool, or dealing with cache folders or .htaccess files. They're unrelated to this matter at present.

    I suggest you go back and actually read the articles I referenced, and follow the suggestions there.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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  3. #3
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    Default Re: Paypal IPN not getting orders in ZC, no error msgs in logs

    Sorry - missed that particular tool - three pages deep in one of the files you indirectly mentioned. So sorry to disturb your delicate genius with my trivial issues. Nice attitude, by the way.

  4. #4
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    Default Re: Paypal IPN not getting orders in ZC, no error msgs in logs

    In case it matters to anyone else, I got a timeout error running the IPNCheck script. The timeout occurs on the fsockopen statement. I just found that I am also getting a timeout error on an fsockopen statement in another (non-Zen) site on the same server, and that is not when trying to connect to Paypal. I think it that case it may be trying to hit the USPS site for postage information. So I am opening a ticket with the hosting company to see why the outgoing communications are not working.
    I think they recently upgraded the server software (Apache), so maybe some default settings were changed.

  5. #5
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    Default Re: Paypal IPN not getting orders in ZC, no error msgs in logs

    Quote Originally Posted by maffud View Post
    Nice attitude, by the way.
    Sorry that you thought my attitude was bad ... what else was I supposed to say? I already told you the cause of the problem and pointed you to the tools you'd need to use to verify the problem was in sending responses back to PayPal. The fsockopen timeout that the ipncheck script showed you is exactly the proof you needed in order to confirm that your hosting configuration is the cause of the problem you have.
    Glad you've found the root cause. Hopefully your hosting company will fix the problem easily for you.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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