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  1. #1
    Join Date
    Nov 2008
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    red flag Installed Optional Shipping Insurance and Calculator is Broken!

    I just installed Optional Shipping Insurance module and it caused my shipping calculator to stop working, so I uninstalled it by removing the files and deleting the rows it inserted in mysql:

    Deleted:
    /includes/languages/english/modules/order_total/ot_insurance.php
    /includes/modules/order_total/ot_insurance.php

    Then I went to check my shipping calculator and it's not working AND none of my shipping options are showing!! So, I went so far as to restore my includes/ directory to the version prior to installing this module and shipping methods are still not showing up.

    Further, I debugged the sendCommand() function in includes/classes/http_client.php and found that port 80 is refusing the connection. I had the script send me this email:

    Host: production.shippingapis.com
    Port: 80
    Reply: 111
    ReplyString: Connection refused
    Timeout:5

    I called USPS and they said everything is fine on their end, my Web ID is correct and functioning properly. I called my host and they said port 80 is open (the port that is being used by httpClient::sendCommand.

    What the hell!! Why is it not working?? It was working prior to installing this shipping insurance module!!

    Here's all my info ....

    Zen Cart 1.3.8a
    Database Patch Level: 1.3.8
    v1.3.8 [2008-09-22 18:06:37] (Fresh Installation)
    v1.3.8 [2008-09-22 18:06:37] (Fresh Installation)

    Patches Installed:
    Simple Category Tree (http://www.zen-cart.com/forum/showth...oducts&page=10)
    Google Analytics (http://www.zen-cart.com/index.php?ma...roducts_id=412)
    How Did you hear about us (http://www.zen-cart.com/index.php?ma...roducts_id=186)
    Google Base Froogle (http://www.zen-cart.com/index.php?ma...roducts_id=473)
    USPS Patch (http://www.zen-cart.com/forum/showthread.php?t=97461)
    SQL Injection Protection (http://www.zen-cart.com/forum/showthread.php?t=108428)
    Windows Live Feeder (http://www.zen-cart.com/index.php?ma...roducts_id=691)

    THE ONE THAT BROKE MY CALCULATOR:
    Option Shipping Insurance (http://www.zen-cart.com/index.php?ma...roducts_id=348)

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    Default Re: Installed Optional Shipping Insurance and Calculator is Broken!

    You backed up your files - did you backup your database?
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Nov 2008
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    Default Re: Installed Optional Shipping Insurance and Calculator is Broken!

    I backed up the database a couple of days ago, and only added a couple small changes since then. Do you have any suggestions for what I can do? I tested everything else on zen and admin and everything is working properly, I can perform every function, except the shipping estimor is not working and it is not working when people put items in their cart as well. Please help me

  4. #4
    Join Date
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    Location
    Arizona
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    Default Re: Installed Optional Shipping Insurance and Calculator is Broken!

    On the off chance - copy down your USPS details

    Uninstall the USPS module from the admin > modules > shipping

    Then reinstall it filling back in your details
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Nov 2008
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    Default Re: Installed Optional Shipping Insurance and Calculator is Broken!

    I did that a couple of times already, and I did it once just now as well. Still not working. This is freaky , every other thing works, it is just not letting it connect to usps rates. It is like a file path or something got corrupted or changed? Any suggestions to help? Or know anyone trustable to pay for a fix? Im desperate here. =(

  6. #6
    Join Date
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    Default Re: Installed Optional Shipping Insurance and Calculator is Broken!

    I talked to a zen guru and she said that is has something to do with the port 80. That the port 80 was not allowing external communications, and maybe something about fsockopen

    When it goes to get rates from usps it doesnt do it. Anyone have any suggestions? I am at a loss here and dont know what to do.

 

 

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