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  1. #11
    Join Date
    Mar 2008
    Location
    The Free South
    Posts
    175
    Plugin Contributions
    0

    Default Re: Is My Order Process Too Complex?

    -FEC CSS issue resolved

    -tpl_main_page.php mod messes up the template. Kind of the same problem that I had with Google checkout.

    -One Page Checkout set to true, but the confirmation page shows briefly before continuing automatically to PayPal.

    Thanks again for your help.
    www.theCableStation.com
    "If we restrict liberty to attain security we will lose them both."

  2. #12
    Join Date
    Dec 2007
    Location
    Southern Maine
    Posts
    281
    Plugin Contributions
    0

    Default Re: Is My Order Process Too Complex?

    Melanie...thanks for that bit of code for turning off the sideboxes...much easier than other tweaks I have tried.

  3. #13
    Join Date
    Sep 2006
    Location
    Colorado Springs CO USA
    Posts
    516
    Plugin Contributions
    2

    Default Re: Is My Order Process Too Complex?

    Quote Originally Posted by micmed View Post
    I would appreciate it if a few of you fine people would look at my site www.thecablestation.com and tell me if my order process is too complex? I have had customers tell me that it is when canceling their orders. I have noticed a lot of shopping cart abandonment. What can I do more to streamline than what I have done already?
    micmed:

    You have been busy! Site looks good to me now. Most of the issues I and others have commented on appear to be fixed.
    I went through the registration, created an order for a KVM over Cat5e and got through to the Payment page. It functions the same as my sites. (btw I like your colored buttons).

    I don't feel it is overly complex. A one page checkout is always better, but I haven't come across a bug free add-on yet or I would give it a try.

    Your site looks great to me..... and I'll probably be back to buy later on. I too would echo that a regular credit card merchant account will do wonders for your sales volume. It has been expensive to set up in the past, but there is a lot of competition now and you can get contracts with no setup and cancelation fees now.

    You can delete the customer Ron -TEST TEST. That's me testing your site.

    Ron
    www.aspenshopsonline.com - ZenCart 1.3.9h
    www.wilkssupply.com - ZenCart 1.3.9h
    www.un-du.net - ZenCart 1.3.8a

  4. #14
    Join Date
    Mar 2008
    Location
    The Free South
    Posts
    175
    Plugin Contributions
    0

    Default Re: Is My Order Process Too Complex?

    Thanks for the feedback Ron.

    I am still seeing the Confirmation Page just for a few seconds before it forwards to PayPal. Very distracting!
    www.theCableStation.com
    "If we restrict liberty to attain security we will lose them both."

 

 
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