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  1. #1
    Join Date
    Feb 2008
    Posts
    569
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    0

    Default customized checkout, issue with send email

    Hello,
    I recently customized my checkout on my store. Ever since I did this, every new customer with an order, when i go to send them an email it says: Notice: FAILED to send Email to all recipients: this is when i click send button. I can successfully email customers that I had before I customized the checkout. Any ideas what it can be? What files can I look at that would be causing this issue. Thank you!

  2. #2
    Join Date
    Jun 2003
    Posts
    33,720
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    Default Re: customized checkout, issue with send email

    Exactly what did you do to "customize" the checkout?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Feb 2008
    Posts
    569
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    Default Re: customized checkout, issue with send email

    mostly rearranged the layout, and changed headings and color... feel free to take a look, make a fonny name so i know to remove it p e t l a-n-d p l-u-s .com no spaces or hyphens

  4. #4
    Join Date
    Feb 2008
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    569
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    Default Re: customized checkout, issue with send email

    The mod I used was:
    Order Steps - Tableless <Edited the files in there
    also, some how my create_account.php was removed so I uploaded the create_account.php from my backup file from 2-14-09

  5. #5
    Join Date
    Feb 2008
    Posts
    569
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    Default Re: customized checkout, issue with send email

    [UPDATE] I have tried the debugger on the admin side and on the includes side, its not finding it. I am able to update the users order status and that does go through. The ty tracker mod also works, emailing the customer the tracking number, its just in the admin ->send email-> select customer-> preview->send mail and admin->customers->click on customer->send mail-> ect both FAIL. What can this be?

  6. #6
    Join Date
    Feb 2009
    Posts
    419
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    Default Re: customized checkout, issue with send email

    What "debugger" in the Admin ?

 

 

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