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  1. #1
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    Default New Product preview missing image

    I had to redo my website this morning and I have almost everything back in place. The two issues that I have left are with my admin area for my catalog.

    If I log in and edit an existing product in my catalog, there are several places where English should be displayed by an icon but the icon isn't displaying. See attached missing icon.jpg.

    Also when I add a new product and go to Preview the image display is missing - see new product preview.jpg.

    I think both of these are a simple fix but I just can't quite get there tonight.

    Any suggestions/ideas?

    Pam
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	missing icon.jpg 
Views:	119 
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ID:	5638   Click image for larger version. 

Name:	new product preview.jpg 
Views:	107 
Size:	6.2 KB 
ID:	5639  

  2. #2
    Join Date
    Jan 2004
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    N of San Antonio TX
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    Default Re: New Product preview missing image

    Make sure you didn't have an FTP hiccup and that all the images are in the YOUR_ADMIN/images folder. Change YOUR_ADMIN to the name of your current admin folder.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
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  3. #3
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    Default Re: New Product preview missing image

    Quote Originally Posted by dbltoe View Post
    Make sure you didn't have an FTP hiccup and that all the images are in the YOUR_ADMIN/images folder. Change YOUR_ADMIN to the name of your current admin folder.
    I haven't checked for the English one but all of my product images are off of cart/images/<dir for each category> so for example, a new baby wrapper would find the image in cart/images/birth. Likewise a new wedding wrapper image would be found in cart/images/wedding. This is how it was before and they do actually display if I save from the New Product Preview and then check my actual website. They just no longer show up in my admin utility Product Preview when either editing or adding to my catalog.

    Pam

  4. #4
    Join Date
    Jan 2004
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    Default Re: New Product preview missing image

    Pam,

    Images used while in the admin of your site are contained in the images folder under the admin directory of your cart.

    If you have not renamed your admin folder, the images should be in admin/images.

    You can also right-click on the little red x to get the properties (address) of the file.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  5. #5
    Join Date
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    Default Re: New Product preview missing image

    Quote Originally Posted by dbltoe View Post
    Pam,

    You can also right-click on the little red x to get the properties (address) of the file.
    Thanks. This pointed me in the right direction. It turned out to be a typo in my configure.php file. I have fixed that and all is now well.

    Pam

  6. #6
    Join Date
    Jan 2004
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    Default Re: New Product preview missing image

    Glad you got it going.

    And thanks for reminding us that there were other possibilities.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

 

 

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