NOTE: Downloads are not available until payment has been confirmed

[HinterWelt2]

I have this with two orders. It keeps the customers from getting their downloads. All I need to know is how I force a confirm. So, how do I force a confirm?

Running: 1.38a
Fresh Install.
No mods to payment.

One order is an e-check, one is not.

Thanks,
Bill

[HinterWelt2]

I have this on all the installs of ZenCart I run. They range from 1.37 to 1.38a. Essentially,

I have MAXDAYS for the download set to 0.

I get and e-check order.

It clears and I need to go into the DB and reset the expiration to 0 since the expiration is set to some arbitrary number.

So, is this fixed? Is there a fix?

Thanks,
Bill

[Ajeh]

Do all Downloads use 0 Maximum Days?

[jkennedy]

I want my customer to be able to download the file as soon as the order is placed. is there a way i can do this? I dont want to have to process ever order before they get the download link.

[Ajeh]

Setup your Payment Modules to set the Order Status to Pending (orders_status 2) or to Delivered (orders_status 3) ...

This will release the Downloads immediately upon completion of the Order ...

[HinterWelt2]

Do all Downloads use 0 Maximum Days?

Yes. We have the default set to that and it shows up in the attributes that way when you attach the downloads.

[Ajeh]

What settings do you have in the Configuration ... Attribute Settings ...

[HinterWelt2]

What settings do you have in the Configuration ... Attribute Settings ...

The pertinent one

Download Expiration (Number of Days) 0


Thanks,
Bill

[Ajeh]

Actually it is all the other settings on the Attribute Settings that may be affecting this that we need to see ...

What do you have set on your Payment Modules for the Orders Status?

[HinterWelt2]

Actually it is all the other settings on the Attribute Settings that may be affecting this that we need to see ...

What do you have set on your Payment Modules for the Orders Status?

Alright. Here's the whole enchilada.

Enable Downloads true Download by Redirect false Download by streaming false Download Expiration (Number of Days) 0 Number of Downloads Allowed - Per Product 5 Downloads Controller Update Status Value 4
Downloads Controller Order Status Value >= lower value 2
Downloads Controller Order Status Value <= upper value 4
Enable Price Factor true
Enable Qty Price Discount true
Enable Attribute Images true
Enable Text Pricing by word or letter true
Text Pricing - Spaces are Free 1
Read Only option type - Ignore for Add to Cart 1

I am not sure which question you are answering but if it is the expired e-check one then the DB has numbers in the download_maxdays. Usually it is something like 6 or 7 but has been as high as 16 and 17.

The "Downloads are not available..." one is weird int hat nothing appears wrong with the order. No paypal hung and all the downloads are green. In fact, I have no way of knowing that anything is wrong except for users posting complaints about it. I think it must be comes sort of IPN paypal issue where the state is screwed up in the DB but I am not sure.

Thanks,
Bill