Sale Confirmation Email With Add Review Link?

[tracstev]

Hi

Does anyone know how you would add some php code to each and every sales confirmation email which gives a link back to the products ordered to the appropriate "write a review" about this product page? It would be good to include a thumbnail of the products ordered and a paragraph of text for example "Once you have received pproduct x,y,z why not write a review and let us know what you think.

I think this will dramatically increase the number of product reviews which are written and help to increase the amount user generated content on the site keeping old product pages fresh for Google to feed on.

Also perhaps this could be included on newsletters if the customer has ordered before as a one off mail shot to get some feedback.

Any ideas anyone?

Thanks!!

[mejaflora]

You can go direct by going to your root folder and find this folder called Email. This contains all the email templates so you can customize each and everyone. Add a link should be easy here. Do try a test order to check first how the new email will look like.

Good luck!

[tracstev]

Thanks I guess i just need to pull the relevant info from thr database when generating the confirmation email. If this is a simple process and someone knows how to do it please say! Otherwise i'll see if I can hack something together and post it here later. Right off to get my php/sql manuals.

[Ajeh]

Would it be easier to include some text about "write a review on your products" in the email and add links to writing the review on the Order History where the customer would already be logged in and just click along to write the reviews ...

This would save the customer from clicking each link and having to login for each one of them ...

Plus, the added advantage of not looking like spamm due to excessive links in the email ...

[Steven300]

As a customer I rarely return to look at old, order-related emails. Have you considered the Autoresponder+ mod? You could send an automated email a week or two after the order when the customer has likely already received and used the product(s), and the email can contain direct product links to whatever was ordered.

[mejaflora]

Agreed. after i've received my shopping items, i wouldnt go through my email to find that link. What I do is wait abt 15-30 days after I've shipped and then send a separate email asking for feedback. So far it has worked quite well.

[ladyink]

Would it be easier to include some text about "write a review on your products" in the email and add links to writing the review on the Order History where the customer would already be logged in and just click along to write the reviews ...

This would save the customer from clicking each link and having to login for each one of them ...

Plus, the added advantage of not looking like spamm due to excessive links in the email ...

Ajeh,
Is there a way to add a link to the order history page that would go directly to the write a review page for the product that they have purchased? I've added a link to the product but I'd like to make it less complicated for the customer.

Thanks!
Nancy

[Ajeh]

You can customize your templates and overrides any way you want ...

You would want to add something like:

<?php echo '<a href="' . zen_href_link(FILENAME_PRODUCT_REVIEWS_WRITE, zen_get_all_get_params(array()) . '&products_id=' . $order->products[$i]['id']) . '">' . zen_image_button(BUTTON_IMAGE_WRITE_REVIEW, BUTTON_WRITE_REVIEW_ALT) . '</a>'; ?>