Payment Module

[support2]

Hi,

In admin>modules>payment the preferences on the right side are not showing up. Clicking on action-item reloads page
Also, after copying a new payment-module to the proper dirs, will not show up in the module-payment list

Fresh Install - I have just unzipped zen-cart-v1.3.8a-full-fileset-12112007 and used zc_install to setup

Please advice, my boss site has to go up by this weekend and I need to setup Paypal

[charmedbytina2]

Check your server files against the full fileset - everything there?

Sounds like missing or corrupt files.

Tina

[support2]

Hi Tina,

Thanks for your reply.

I had earlier used net2ftp to upload files, which mentioned that there will be errors with paypal files.

To try and sort out, I have now deleted all the tables in the database, deleted all files on our ftp.

I have downloaded zencart again, unzipped and uploaded the contents to a folder called itsyshop under the root folder. I have successfully installed zencart with fresh database settings etc.,

But I have landed with the same problem - In admin>modules>payment the preferences on the right side are not showing up. Clicking on action-item reloads page.

Do you want me to give you the link to admin section with password for checking.

Please advice.

[DrByte]

In admin>modules>payment the preferences on the right side are not showing up. Clicking on action-item reloads page
Also, after copying a new payment-module to the proper dirs, will not show up in the module-payment list

Those issues are directly related to each other.
The right-sidebar in the admin "draws" on the page after all the payment modules have been processed. If there is an error while processing the initialization of one payment module, then the right sidebar is often not displayed, and in fact the list of payment modules halts just before showing the module in which the error occurred.

Such problems are almost always a result of uploading wrong files to wrong folders, or poorly-written addon modules.

Troubleshooting involves a few steps:
a) please list all addons you've added to your site
b) please list all the payment modules that *do* show in your Admin->Modules->Payment screen
c) please list all the files in your /includes/modules/payment folder
d) please list all the files in your /includes/languages/english/modules/payment folder
e) do you have any additional languages added to your site?

[support2]

Thanks for the quick reply:

-------------------------
Payment Modules

Modules
Authorize.net (SIM) authorizenet
Authorize.net (AIM) authorizenet_aim
Authorize.net - eCheck authorizenet_echeck
Credit Card - Offline Processing cc 0 default
Cash on Delivery cod
The Zen Cart FREE CHARGE CARD freecharger 0 default
Linkpoint/YourPay API linkpoint_api
Check/Money Order (not configured - needs pay-to) moneyorder 0 default
Nochex APC nochex_apc
PayPal IPN - Website Payments Standard PayPal
PayPal Website Payments Pro

--------------------------------
/includes/modules/payment folder

FOLDERS
authorizenet
linkpoint_api
nochex_apc
paypal

files
authorizenet.php
authorizenet_aim.php
authorizenet_echeck.php
cc.php
cod.php
freecharger.php
linkpoint_api.php
moneyorder.php
nochex_apc.php
paypal.php
paypaldp.php
paypalwpp.php
---------------------

/includes/languages/english/modules/payment/

FOLDER
classic

files
authorizenet.php
authorizenet_aim.php
authorizenet_echeck.php
cc.php
cod.php
freecharger.php
linkpoint_api.php
moneyorder.php
nochex_apc.php
paypal.php
paypaldp.php
paypalwpp.php
--------------------

Have not added any additional languages

Please help

Tom

[DrByte]

Based on that, I recommend re-uploading all the files/folders that have "paypal" in their file/folder name:

/includes/modules/payment/paypal/ (all files in this folder)
/includes/modules/payment/paypal*.php (all 3 paypal files)
/includes/languages/english/modules/payment/paypal*.php (all 3 paypal files)

Are you still using the web-based FTP tool? I strongly advise against using web-based FTP.
A dedicated FTP program such as FileZilla is far more reliable.

[support2]

Thanks for your suggestion

I have followed your steps and overwritten all files from the extracted zen folder, still no change

Rgds
Tom

[DrByte]

And if you delete the paypalwpp.php files from both folders, what happens?

[support2]

I had earlier installed in the root folder where the cart was working, with Paypal configured, but I had then wanted the cart in a sub folder called itsyshop, so that the root folder can have an html home page with lot of html and flash link and one shop link which opens the index.php in the sub folder called itsyshop.

Is this a problem??

Rgds,
Tom

[support2]

Thanks for the wonderful suggestion.

The paypal right screen is come on with the install button.

Late today, will try tomorrow and come back to you.

Thanks a lot

Best Regards,
Tom.