UPS Module Not Displaying International Rates

[avantik]

Hi Zenners,
I've been looking around this forum but have not found a solution.

The issue: UPS module does not display rates for me outside of the USA as an anonymous user, and when I log in I get the message "sorry we are not shipping to your region"

UPS is the only shipping method my customer has outside the US, but looks like it's not working.

The configuration of the UPS module in the store is:

United Parcel Service

Enable UPS Shipping
True

UPS Pickup Method
CC

UPS Packaging?
CP

Residential Delivery?
RES

Handling Fee
0

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
UPS Shipping

Sort order of display.
30

Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite, WorldWideSaver
2DA, 3DS, GND, STD, XPR, XPRL, XDM, XDML, XPD, WXS

I've created zone "UPS Shipping" that includes all countries and all of their zones

Is this correct? Is this the expected behaviour or I'm doing something wrong?
How would you go at solving this problem?

the site address:
http://store.valeriadesigns.com

Thanks for any help you can provide.
Carlo

[Ajeh]

You have set:
Shipping Zone
UPS Shipping

What happens if you set that to NONE?

[avantik]

Hi Linda,
Thanks for your help!
That solved it

[Ajeh]

Thanks for the update that you had a Zone set on the module that was blocking its display ...