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  1. #1
    Join Date
    Apr 2008
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    Default Incorrect delivery address in confirmation emails

    I'm using zencart 1.3.8 and customers are complaining that the order confirmation is displaying the wrong delivery address. If they entered a delivery address that was different than the bill to address, the confirmation email shows the bill to address in the delivery address field.

    The invoice looks correct and checkout_process.php has:
    define('EMAIL_TEXT_TOTAL', 'Total: ');
    define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Delivery Address');
    define('EMAIL_TEXT_BILLING_ADDRESS', 'Billing Address');
    define('EMAIL_TEXT_PAYMENT_METHOD', 'Payment Method');

    Where do I go to correct this problem?
    ##################################################
    www.cupcakecuddles.com

  2. #2
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    Default Re: Incorrect delivery address in confirmation emails

    Does anyone have any suggestions?
    ##################################################
    www.cupcakecuddles.com

  3. #3
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: Incorrect delivery address in confirmation emails

    Does it happen every time a different address is entered, in your testing?

  4. #4
    Join Date
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    Ohio
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    Default Re: Incorrect delivery address in confirmation emails

    What version of Zen Cart are you running?

    Clean Install or an Upgrade?

    Can you reproduce this problem in testing an order yourself?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
    Join Date
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    Default Re: Incorrect delivery address in confirmation emails

    Yes, it happens every time. I'm using v1.3.8a - fresh installation. Any ideas?
    ##################################################
    www.cupcakecuddles.com

  6. #6
    Join Date
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    Default Re: Incorrect delivery address in confirmation emails

    Have you an URL where we could perhaps see this?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
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    Default Re: Incorrect delivery address in confirmation emails

    www.cupcakecuddles.com

    You need to make a purchase to get the confirmation emails.
    ##################################################
    www.cupcakecuddles.com

  8. #8
    Join Date
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    Default Re: Incorrect delivery address in confirmation emails

    Are you able to turn on the Check/Money Order for a minute ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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