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  1. #1
    Join Date
    Mar 2009
    Posts
    78
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    Default Gift Certificate problems

    I created a user to test my site. I sent a gift certificate for $4.89 and made a purchased for $4.99. I entered in the gift certificate text box 4.89 and the site took me to paypal where i paid for the remaining .10 cents.

    when I click on Return to Merchant it takes me to step 2 of the check out process and get this msg:

    It appears that the amount you have tried to apply and your Gift Certificate balance do not match. Please try again.

    However when I go to my account > view order
    I can download the product without any problems.
    What's the problem?
    I tried twice with different gift certificates and get the same message.

  2. #2
    Join Date
    Oct 2007
    Location
    Australia
    Posts
    843
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    0

    Default Re: Gift Certificate problems

    I'm having the same issue so I did a search and came across this post: http://www.zen-cart.com/forum/showpo...1&postcount=37

    I am about to implement the solution posted there and will update if it clears the problem or not :)
    HunnyBee Design
    "A man's manners are a mirror in which he shows his portrait." ~ Johann Wolfgang von Goethe

  3. #3
    Join Date
    Oct 2007
    Location
    Australia
    Posts
    843
    Plugin Contributions
    0

    Default Re: Gift Certificate problems

    Quick Update: So far so good, I have had a few orders using gift certs and the problem hasn't come up again *crosses fingers*
    HunnyBee Design
    "A man's manners are a mirror in which he shows his portrait." ~ Johann Wolfgang von Goethe

  4. #4
    Join Date
    Mar 2009
    Posts
    78
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    0

    Default Re: Gift Certificate problems

    Thank you for letting me know.

 

 

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