Help! Can't access my website!

[mw4kids]

Hi All,

I put out a support ticket to my host...but not sure when they will get back to me and this is a bit urgent.

Can someone please take a look at my site...when i went onto it, I noticed i can't click on anything. It seems to be blocked by a thin clear film. I don't know if it's something my computer is causing or if it's my site. Can you tell me if you are experiencing the same problem?

Thanks!!

[Ajeh]

It seems fine at the moment ... did you change something to fix this?

[mw4kids]

no...it's not working just for me then. I didn't do anything to my computer so I'm not sure why I can't access my own site. I can access all other sites with no problem...

any ideas?

thanks!

ps I can access my admin and cp with no problems though

[mw4kids]

I just noticed it appears to be exclusive to Firefox. I can access it with no problem on IE. I guess I see if their forum can help me.

thanks for checking for me!

[mw4kids]

Ok so it's exclusive to my laptop, since my site works on firefox on my pc. The only thing I can think that may be causing issues is my Firebug program.

Does anyone know how I can uninstall it to see if that is what's causing the issue?

[Website Rob]

In FF: Tools > Addons

Select the Addon and Disable or Uninstall, then restart FF.

[mw4kids]

thanks website Rob! uninstalled it and unfortunately that wasn't the cause of my issue

[mw4kids]

I uninstalled and reinstalled firefox and that fixed the problem. i apologize for the excessive posting

[Ajeh]

Thanks for posting the update on the solution to this ...

[Website Rob]

Glad to hear things are sorted.
Nice bit of troubleshooting, Michele.