Template Selection Fails To Change

[jholzy]

When I select a different template it always reverts back to the /template_default/ The process I follow is according to the directions found in the docs. Tools > Template Selection > Edit > Select Template > Update. Then I go to Layout Boxes Controller > Reset. After pressing reset I go back to the Template Selection and the Default template is the active one. This is confirmed by not being able to edit or modify any files in the custom template and see the results of the edit. A page source view also confirms that the new template is not active.

The template I'm trying to change to is a custom template. It was created according to this article that explains how to create a custom template. I also found some good info in the wiki as well as the suggested folder structure here.

I have tried setting AllowOverride to Limit and renaming the mentioned .htaccess without success (yes, a restart was done) according to this article.

I've double checked the paths in the config files and they are correct. File permissions are correct throughout.

What am I overlooking????

As an aside to this problem, I must say that the ZC template system is most interesting (and confusing). I've worked with numerous CMS's, some extensively, and run across some tough cases before but this is by far the most challenging!!! Trying to figure this out has nearly caused me to bring out the old osCommerce and give tables a go. Since I'm new to ZC I'm assuming there is a better one in the works with v2.0. Also, being familiar with osCommerce I must tip my hat to the work that was put into putting ZC together from the original cart engine.

[stevesh]

If you're reverting to template_default, (not Classic), you're doing something wrong when creating your CUSTOM template. May be your CUSTOM folders are in the wrong place(s) or you haven't copied the files into the CUSTOM folders.

A link to your site might help us.

[jholzy]

stevesh, Thanks for the quick reply. Unfortunately I am unable to offer a link by request of the owner. The site is password protected until launch. Please see PM.

I'm pretty sure the directory and file structure is correct, provided the docs, articles and wiki are correct. It is possible/probable that I have missed something though.

[jholzy]

Hmmm... I tried reinstalling and during the Prerequisites section there was this line: PHP open_basedir restrictions = /var/www/vhosts/mysite.com/httpdocs:/tmp Marked as a caution. What I'm finding in my httpd.conf file is that it is set to allow access to /tmp for this domain. I wonder if this could have an impact on how templates are used. Because of the system's settings it shouldn't even be showing up.

[stevesh]

Might be this, then:

https://www.zen-cart.com/tutorials/i...hp?article=235

[jholzy]

Thanks for the tip. I've already been down that road (saw that article) without success. That's actually the article that got me to looking at this. I'm not sure that the open_basedir is the culprit but I've learned more about that INI setting than I ever wanted to know! I haven't been able to dig out anything in the code that looks like it requires this. (fopen(), chdir(), etc)

[jholzy]

Re-install log:

• new directory
• new database.
• direct download to server
• unzipped contents to new directory
• read through installation docs!!
• run install script
• follow prompts and correct issues
  
• this is where the problem with PHP open_basedir restrictions = /var/www/vhosts/mysite.com/httpdocs:/tmp was marked as a caution. This was a little misleading because it said it was not necessarily an issue to prevent installation.