Footer Menu Support Thread

[jfreeman]

Hi there - I got the Returns item to show up with the information that you helped me with - but instead of showing the word Returns under Customer Serice it displays: BOX_INFORMATION_RETURNS I must be missing a define some place.

Here is my website:www.vintagecollectionsonline.com

Thanks for any help, Jeff

[clydejones]

Hi there - I got the Returns item to show up with the information that you helped me with - but instead of showing the word Returns under Customer Serice it displays: BOX_INFORMATION_RETURNS I must be missing a define some place.

Here is my website:www.vintagecollectionsonline.com

Thanks for any help, Jeff

make sure you have uploaded ALL of the following folders/files

includes/extra_datafiles/returns_filenames.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/returns_defines.php
includes/languages/english/YOUR_TEMPLATE/returns.php
includes/languages/english/html_includes/define_returns.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php
includes/modules/pages/returns
includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php
includes/templates/YOUR_TEMPLATE/css/returns.css

[jfreeman]

Hi there,

Yeah I've checked all those and they are as you stated. Funny thing is the left side Information Box - has the Returns in it and it works fine which goes to the returns screen.

Can I show you any code of mine?

Thanks for being so responsive. Jeff

[clydejones]

Hi there,

Yeah I've checked all those and they are as you stated. Funny thing is the left side Information Box - has the Returns in it and it works fine which goes to the returns screen.

Can I show you any code of mine?

Thanks for being so responsive. Jeff

You could try adding the following to includes/languges/YOUR_TEMPLATE/english.php


define('BOX_INFORMATION_RETURNS', 'Returns');

[jfreeman]

Yes it worked!! Thank you so much!

[clydejones]

Yes it worked!! Thank you so much!

glad you got it sorted