Quote Originally Posted by doll5272 View Post
Yes I understand how to delete files and I understand FTP where are the files located at so I don't miss any is what I am asking please
Good idea that you download a copy of the zencart software to your home computer:

Download link here and you want version 1.3.8a

Unzip it to your hard drive, then in your FTP program, display the file tree of the software you just downloaded, in the FTP Left Frame.

Then, connect to your remote host in the right frame. Drill down until you see the folders/files in the left frame, correspond to folders/files in the right frame.

The left frame is your reference. But be a bit careful, because you may have folders on the server that are common to other programs - not just ZC.

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Now... if you are still wanting to use zencart, you may consider starting from scratch.

If you can, DELETE or TRUNCATE the existing database. If you delete it, create a new one, making sure to write down its new name, user and passwd.

Then, FTP all the zencart folders/files to the server, and select "Overwrite All" when prompted.

Then, install again.