Multiple Pics per Product using V1.3.8

[AnitaB]

I have enabled multiple images for my products under Catalog --> Product Types --> Product - General. However, for only one of my many products I cannot get a second picture to display. I have tried mulitple times, using a naming convention and product setup similar to other products with no success. I also deleted a previous version of the product and redid the entire product upload for that product. Still no success - it is the only one of my products that I cannot get a second picture to show. Any suggestions?

[limelites]

I suggest you triple check the exact spelling of the files.... Usually when the additional images are not showing, they're either not uploaded correctly, or named wrongly.

[Ajeh]

What is the base filename for the image?

What are the paths and filenames of your images?

[AnitaB]

I am using the browse feature to upload and the names of my files from my computer are:

AH76-1.jpg

and

AH76-color.jpg

I have also tried changing the file name for AH76-color.jpg to AH76-2.jpg. I have used both naming conventions for other products on my website and both work for other products...

My website products page is http://www.angelbeing.com/products.html

and the problem product is the Fidel Hat in the Headgear category.

Thanks!
Anita

[AnitaB]

I deleted the pictures from my images folder and tried to upload them again...still only see one image, the last image I uploaded. It does take each of the two images. If I upload AH76-1.jpg, that is the one I see on the product page website. If I then upload AH76-color.jpg, then that is the one I see on the product page website.

To the Delete Image question, I have it marked No, and to the overwrite question, I have it marked Yes. These are also the same answers I have for the other products....

[AnitaB]

I'm guessing it has to be something in the setup. I just deleted all of the pics from my images folder starting with AH76, renamed the files on my computer to fidel-1.jpg and fidel-color.jpg and uploaded them one at a time onto my product. Still doesn't work....

[AnitaB]

Could there be some product-specific issue?

[nisdats]

Image Handler 2 works really well for me.. it's under downloads and takes care of however many images you want.

It was hard to install but I am a COMPLETE newbie at this, but I got it right and it works 100%. (you can see my web site I have 3-4 pics for the same item)

Hope this helps...

nisdats

[Ajeh]

Your filenames are incorrect ...

If the base is:
AH76-1.jpg

Then this filename is NOT related to the base name ...

AH76-color.jpg

The basename is:
AH76-1.jpg

so the only way the other file would be seen is if its name was:
AH76-1something.jpg

[AnitaB]

THANKS, Ajeh!!! I wasn't aware of the naming convention issue - simple.....I learned something and IT NOW WORKS!!!