For some reason my customers are unable to create an account on my site. I am not sure what the problem is. When a user fills out the sign-up page, it just leads to a blank page once the user has clicked continue. this is a big problem as without it, customers are unable to buy anything. Help is GREATLY appreciated! Thank you all for your hard work!
Thread: Cannot create new accounts
Results 1 to 5 of 5
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8 Jun 2009, 04:14 PM #1
New Zenner
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- Jun 2009
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Cannot create new accounts
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8 Jun 2009, 04:16 PM #2
Black Belt
- Join Date
- Feb 2005
- Location
- Lansing, Michigan USA
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- 20,021
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- 3
Re: Cannot create new accounts
We'll need a link to your site.
Also, is this a new installation, or has it worked OK before and now it doesn't?
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8 Jun 2009, 04:31 PM #3
New Zenner
- Join Date
- Jun 2009
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- 5
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- 0
Re: Cannot create new accounts
torapp.com
old site, new installation. i had to change servers.
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8 Jun 2009, 07:01 PM #4
Totally Zenned
- Join Date
- Nov 2007
- Location
- Woodbine, Georgia, United States
- Posts
- 4,246
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- 58
Re: Cannot create new accounts
Check the following files for an additional linebreak (Space) following the closing ?> tag.
/public_html/includes/languages/english.php
/public_html/includes/languages/your_template/english.php
/public_html/includes/languages/english/account.php
/public_html/includes/languages/english/login.php
/public_html/includes/languages/english/create_account.php
/public_html/includes/languages/english/your_template/account.php
/public_html/includes/languages/english/your_template/login.php
/public_html/includes/languages/english/your_template/create_account.php
~MelaniePRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
**I answer questions in the forum, private messages are not conducive to a helpful community.
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8 Jun 2009, 11:44 PM #5
Oba-san
- Join Date
- Sep 2003
- Location
- Ohio
- Posts
- 69,402
- Plugin Contributions
- 6
Re: Cannot create new accounts
The Debug Tool in the Free Software Add Ons is your friend ...
You may want to try to add that to your site and see what errors are revealed ...Linda McGrath
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