FTP software recommendation

[DrByte]

Um ... if you have multiple FTP programs which are timing out ... then ... just maybe the problem isn't the FTP software ... ?

[mw4kids]

that's what I'm figuring...although I have no idea what may be causing the issue. have a feeling it's a firewall issue. thanks.

[kiddo]

Try setting your client to use "passive FTP"

[dbltoe]

And don't use any FTP program or add on that stores passwords unencrypted.

[mw4kids]

I just checked my settings with filezilla and ran the configuration wizard with the following setting:

default transfer mode:
passive mode
allow fallback to other tranfer mode on failure

Configure passive mode:
use the server's external IP address instead

In order to use active mode, filezilla needs to know your external ip address:
ask your operating system for the external ip address
Get external ip address from: http://ip.filezilla-project.org/ip.php
Don't use external IP address on local connections

Configure port range:
ask operating system for a port

Result of Test:
mismatch of external ip address and my ip address

anyone have any idea if these setting are wrong. by the way I have a router.

sorry i know this not really a zencart issue, but i would really like to try to fix this so I can transfer my zencart files for editing.

thanks!

[mw4kids]

my host just emailed me...he believes it's the version of filezilla i'm using. going to see if changing it will work

[mw4kids]

yeah! looks like using a different version worked. i was able to successfully transfer my files. thanks all for helping me troubleshoot this