Results 1 to 4 of 4
  1. #1
    Join Date
    Oct 2007
    Posts
    12
    Plugin Contributions
    0

    help question UPS Shipping Module Question

    I've got a zencart setup to use only UPS for shipping. I've got weights for my products set. When I look at my shopping cart it says:

    Total Items: 1 Weight: 1lbs

    But when I proceed to check out and I get to Step 1 of 3 - Delivery Information, I see all of the choices for shipping. But it seems to take my weight and multiply it by 4. This is what it says:

    Shipping Method:
    This is currently the only shipping method available to use on this order.
    United Parcel Service (1 x 4.00lbs)


    Anyone know where this 4lbs comes from? The weight for this product is only 1lbs. I've also checked that I'm only ordering 1 not 4.

    Any suggestions? Is this a configuration setting that I'm over looking?

  2. #2
    Join Date
    Oct 2007
    Posts
    12
    Plugin Contributions
    0

    Default Re: UPS Shipping Module Question

    Has this question been answered before? I searched but found nothing. So if someone knows where I should be looking, help me out please. It would be much appreciated.

  3. #3
    Join Date
    Oct 2007
    Posts
    12
    Plugin Contributions
    0

    Default Re: UPS Shipping Module Question

    I think I figured it out. I just set the "Package Tare Small to Medium - added percentage:weight" to 0:0 in the configuration -> shipping/packaging. I tried it earler but for some reason the changes didn't take effect. I changed it to something else then back to 0:0 and tried again and it worked.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: UPS Shipping Module Question

    Thanks for the update that the Tare Rate was adding 3lbs to your shipping weight ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. UPS shipping module question
    By janissaire in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 11 Mar 2010, 05:10 PM
  2. Question about UPS shipping module.
    By tonyp35 in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 22 Nov 2009, 12:18 AM
  3. ZenCart UPS shipping module question
    By tony_sar in forum Addon Shipping Modules
    Replies: 7
    Last Post: 28 Mar 2009, 05:12 PM
  4. question about the ups shipping module
    By psxboy500 in forum Built-in Shipping and Payment Modules
    Replies: 0
    Last Post: 3 Apr 2008, 08:56 PM
  5. Question about UPS shipping module
    By elimo in forum Basic Configuration
    Replies: 1
    Last Post: 19 May 2006, 03:52 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg