All downloadable files are showing as invalid

[webmiss]

Hi,

I have looked through other threads on this issue and none of what has been suggested has worked for me.

Here's the server information to start off with:
Server OS: Linux 2.6.22.10-NETSOL
PHP Version: 5.2.6 (Zend: 2.2.0)
PHP Memory Limit: 16M
Database: MySQL 5.0.75
HTTP Server: Apache/2.2.8 (Unix)
PHP Safe Mode: Off

The store I'm working on has downloadable .mp3 music files and zipped album files. The first batch of products were added several months ago and the products are priced by attributes. Files were uploaded to the download folder before adding the attributes and the filenames showed "green" valid file names when I added the files to the attribute section back then.

I am now adding new products and all (.mp3s and .zip files) are showing up as invalid "red" in the attributes section. These new files were uploaded into the download folder before I began adding the attributes to the products.

I have tried turning redirect off, streaming on, and so forth. I have tried deleting a smaller file in the download folder and then re-uploading it. Still shows as invalid. I've made sure the download directory permissions are set at 755 and even tried 777 and individual files set at 644.

I am now in the process of contacting the host about any server changes such as upgrades to php or the database since last year. In the meantime, I could really use some other suggestions or ideas to fix this.

The file names are something like 01_Name_of_Music_File.mp3 or Name_of_Album.zip This naming convention was working before, so I don't think it is the names of the files.

Please help.

Webmiss

[webmiss]

Thought I'd update this inquiry with the contents of the config file, just in case I missed something in it:

// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://www.airdrivenmusic.com/store');
define('HTTPS_SERVER', 'https://www.airdrivenmusic.com/store');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
The complete path is taken out for privacy

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

Database connection is not included with this post.

Webmiss

[Ajeh]

Need a few changes:

define('HTTP_SERVER', 'http://www.airdrivenmusic.com/store');
define('HTTPS_SERVER', 'https://www.airdrivenmusic.com/store');

should be:

define('HTTP_SERVER', 'http://www.airdrivenmusic.com');
define('HTTPS_SERVER', 'https://www.airdrivenmusic.com');

These:

define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

should be:

define('DIR_WS_CATALOG', '/store/');
define('DIR_WS_HTTPS_CATALOG', '/store/');

see if this helps, before we look at other issues ...

[webmiss]

Hi Ajeh,

I made the changes as you suggested. Then looked into the downloads manager. The files are still showing as invalid.

Any other ideas?

Thanks much for your reply.

BTW, my client is using Network Solutions as their host.

Corinne

[Ajeh]

You should have your download files loaded to:
/download

make sure you are not using spaces or special characters in the filenames ...

Do you have an example of what the filename is on one of these that are failing?

[webmiss]

All music files for download were uploaded to the download folder. The file names look something like the following:

01_Waiting_For_You.mp3
The_Kenny_Johnston_Band.zip
05_Put_Your_Trust.mp3

[Ajeh]

And if you edit the attribute for:
The_Kenny_Johnston_Band.zip

you see that exact thing on the filename field?

[webmiss]

Yes, it is showing the filename as you see it.

[Ajeh]

Out of curiosity ...

When you fixed the configure.php for the catalog ... did you fix the configure.php for the admin in the:
/admin/includes/configure.php

[webmiss]

Oops! Forgot to do that. Just did it and uploaded the admin/includes/configure.php into that directory. Logged in and checked the downloads manager. All files are still "red" invalid.

What next?