Thanks for that DrByte - Much appreciated - I have changed the code in Orders.php as follows but i'm sure there must be a more elegant way of doing it. It works though :) - The only thing that worries me is the use of the HTML <BR> ??
The code I have modified is in bold. Round about line 122ish
$html_msg['EMAIL_TEXT_STATUS_LABEL'] = str_replace('\n','', sprintf(EMAIL_TEXT_STATUS_LABEL, $orders_status_array[$status] ));
$html_msg['EMAIL_TEXT_NEW_STATUS'] = $orders_status_array[$status];
if ($orders_status_array[$status] == 'Processing') {
$pointstext = '<br>Any Reward Points that were Pending have now changed to Earned can can be redeemed against your next order. <br><br>';
} else {
$pointstext = '';
}
$html_msg['EMAIL_TEXT_STATUS_PLEASE_REPLY'] = $pointstext . str_replace('\n','', EMAIL_TEXT_STATUS_PLEASE_REPLY);
$customer_notified = '0';




