Hi John

I've helped two people "migrate" from rent-a-cart over the last year, because they felt they weren't getting value for money there. While doing the migration, it concerned me that this company is willing to charge monthly fees, but offers precious little in return. (For example, the versions of ZC that I migrated were old. My feeling is that a company offering such services ought to ensure they upgrade their clients' software to the latest versions.)

Anyway... in your case, it would appear that they've restored a backup - and quite an old one...

Moral of the story...

1. Host with someone who knows ZC and is trustworthy (see recommended hosts above - I actually use a USA host, even though I'm in UK mostly). For a small fee ($2 / month) my host does nightly backups.

2. Do your own backups - despite my nightly backups, I backup my clients' sites every week.