Can anyone tell me Why my home page looks like this?

**youshine** · 19 Jun 2009, 05:38 PM

Dear Successful Zen Cart users,

Remember those days when you had frustration after frustrtion installing your first Zen Cart?

I am now now at that stage needing your help.

I just installed (this is my second tries) V1.38a, and created all the custom directories all by the name of /phoup .

Can anyone tell me why my home page looks like this not picking up images? Where do I tell Zen Cart that my custom directory name is phoup? What should be my next move?

Thanks!

[SCR]http://www.phoup.com/4zen1.gif[/SCR]

**niccol** · 19 Jun 2009, 05:48 PM

That is because the stylesheet.css file is not being applied for whatever reason.

This is because there are these errors on your server.:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /zencart1/includes/templates/phoup/css/stylesheet.css
on this server.</p>
<p>Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.</p>
</body></html>

So it is a permissions issue. What permissions have you set for the stylesheet on the server?

Nick

**youshine** · 19 Jun 2009, 06:57 PM

Thanks Nick for your quick reply...
I appreciate very much for your quick reply to my first post here...

All I did was to set the attributes of the file ( I forgot which one was...

) to get rid of the RED warning that used to appear on top of the first home I saw when I installed first.

maybe my sticky fingers did wrong to some other directories as well???

Per your advice, I just made the directory of /includes/templates/phoup/images to 777 but the page remains the same....

Any further advice? Did you use the manual they sell here? So far I followed the tutorials...

**niccol** · 19 Jun 2009, 07:15 PM

The path to the file is:

/zencart1/includes/templates/phoup/css/stylesheet.css

That is the file that you are unable to access. Find out what its permissions are. But it may signal a bigger problem with permissions which will show up later.

Have a look at:

https://www.zen-cart.com/tutorials/index.php?article=9

Which may also help.

Which ftp program are you using?

**youshine** · 19 Jun 2009, 09:39 PM

Thanks Nicole!

Thanks to you, I now have my home looking more like the first page I initially gotten after installation.

I have gained some confidence as well in myself.

Unless you helped me, I'd almost give up this program.... for ShopRite Pro which is quite expensive program...

I owe you a favor here...

http://www.phoup.com/zencart1/

**niccol** · 19 Jun 2009, 09:46 PM

well done!

Permissions can be a headache. Stick with it. It is a steep learning curve at the start but will all be worth it! You'll have lots of 'Oh I get it moments.'

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