Problem after applying security patch

[jlangner]

I just uploaded the files in the security patch. Now when I go to the "Shop" the page is completely blank. I can still get to the admin page with no problem. What have I done and how can I get my store to show again?

Thanks in advance.

http://www.theherbalsupplementstore.com/shop/

[DrByte]

The security patch posted this week has nothing to do with the "shop" side. It only deals with admin-side files.

[jlangner]

I assume the database is fine then. Should I back it up and then re-install software and restore dbase?

[DrByte]

Sounds drastic.

I suspect you probably uploaded the patch files to the wrong folders?
Or made some other edit to your storefront files that has broken something.

Searching for "blank page" in the FAQ area brings up this article which you should probably use: https://www.zen-cart.com/tutorials/index.php?article=82

And then there's this process: http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[jlangner]

Ok, I installed the debug log. Here is what it says:

[25-Jun-2009 09:09:45] PHP Fatal error: Cannot redeclare zen_js_zone_list() (previously declared in /home/XXXX/public_html/shop/includes/functions/functions_general.php:1418) in /home/XXXX/public_html/shop/includes/functions/html_output.php on line 195

[jlangner]

Does that mean I replaced the wrong html_output.php file??

[jlangner]

Ok, that was the problem. I uploaded another html_output.php and that fixed the problem. Thanks for the help.