Blank Pages

[mikeb89gt]

I am using the latest version of Zen and it has been installed and working fine for the last several months. As of yesterday all of a sudden the store itself doesn't show up, just a blank page, no errors of any kind. I called the server company and they didn't see any problems. I am able to access the admin area without a problem just the store itself is not accessible. Any help would be greatly appreciated. By the way, this happened before I applied the security patch. I added the patch hoping that it would fix the problem. THe site is located at www.inspect4cash.com

Thanks

[Ajeh]

Get from the Free Software Add Ons the Debug Tool and see what errors come up ...

[mikeb89gt]

I was just trying that and the debug tool doesn't seem to be writing a log file. I tried putting the debug tool in both the admin/includes/extra_configures as well as the main cart includes/extra_configures with still no log files being created. I double checked and the permissions are set correctly. I have done some reading with people getting the same blank pages as myself but it seems that they had their problems after they applied the patch. Mine starting happening before I applied the patch and only added it hoping that it would fix the problem. Any ideas would be helpful, I need to get this site back up.

[Ajeh]

Check the permissions on the:
/cache

and ... in your FTP program, be sure to refresh the /cache directory as it does not "automatically" display the generated files until you do ...

Most likely, if you click right on the right side of your FTP panel you will see a Refresh for this ...

[mikeb89gt]

permissions are fine and I did refresh the ftp program. any other ideas?

[Ajeh]

Check the files, on your server, for the html_output.php that you have the Catalog version in the:
/includes/functions/html_output.php

and in the Admin you have the Admin version in the:
/admin/includes/functions/html_output.php